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The End of Average: AI Is Rewriting the Rules of Digital Banking CX

Finextra

Banks turned to a powerful ally: artificial intelligence. AI didn’t just automate services—it began shaping intimate, context-aware journeys that feel less like banking and more like a personal concierge for your financial life. Banks around the world rolled out AI-powered personalization features in 2024. The result?

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Fast and Flexible, Not Furious: How Top Card Issuers Win the Race

Fintech News

Card issuers need for speed exists on several levels, and we at OpenWay see this firsthand, since our Way4 card management software is used by top banks, processors and fintechs around the world. This can be an account opened in Way4 or in the integrated Core Banking System. Indeed, rapid product development remains a top priority.

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5 Lessons APAC Digital Banks Can Learn from Nubank’s US$1B Profitability Journey

Fintech News

The meteoric ascent of Brazilian neobank Nubank has sent shockwaves through the Latin American banking industry. As digital banks in the Asia Pacific (APAC) region aim to replicate this success, there are valuable lessons to be learned from the unconventional Nubank approach to banking.

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Going Mobile To Get Smarter On Security

PYMNTS

The information stored inside your phone could soon be used to authenticate you to banks, credit card companies and other financial service providers. According to the Brazilian financial services firm, launched in 2014, it boasts a fraud rate just one-tenth that of larger banks and financial institutions.

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Top 10 Buy Now, Pay Later Players (BNPL) in India in 2024

Fintech News

India’s remarkable BNPL growth has been driven by its low credit card penetration and limited access to formal credit, coupled with a booming e-commerce market that has been fueling demand for BNPL services. Amazon Pay Later Amazon Pay Later Amazon Pay Later is a convenient credit service offered by Amazon.in

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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Stripe really did come about because we were really appalled by how hard it was to charge for things online.” — John Collison.

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How Are Incumbents Adjusting Their Offerings to Become More Accessible?

The Fintech Times

We set out to find out… Partnering with fintechs Michael Zetser, CEO, of Flyfish For Michael Zetser , CEO, of Flyfish , the global digital banking marketplace, the answer many incumbents are looking for lies with their perceived threats: fintechs. So what are incumbents doing to become more accessible?