Remove 2020 Remove ATM Remove Online and Mobile Banking
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Virtual Tellers And Workhorse ATMs: Banking’s New (Digital-First) Normal

PYMNTS

back to some semblance of “normal” has challenges — and opportunities for banks, especially community banks and credit unions. The challenge lies with serving the needs of the individual who may be hesitant to go back to the old ways of banking — of walking up to teller windows, of handling cash in envelopes.

ATM 122
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A List of Digital Banks in Asia

Fintech News

Are digital first banks in Asia poised to lead a disruptive charge against well-entrenched, established commercial banks? In the traditional banking sphere globally, but especially true in Asia, there is a considerable proportion of unbanked and underbanked populations who lack complete or any access to banking services.

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Deep Dive: How Banks Use Digital Technologies To Outlast The Coronavirus

PYMNTS

Some banks have shuttered their branches during the pandemic and are relying on digital or mobile channels to fulfill customer needs, but others do not have that option. Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices.

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Scotiabank: Why Banks Need To Rethink Personalization

PYMNTS

Banks have been forced to reduce or suspend in-branch activities to prevent the risk of infection at branches at least temporarily. The largest bank in the United States, J.P. Developments From Around The World Of Digital-First Bank ing. The global digital banking platform industry generated $3.95

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ASIC Demands More: HSBC Australia Fails to Protect Customers From Scams

The Fintech Times

The Australian Securities and Investments Commission (ASIC), the country’s financial regulator, has filed documents against HSBC Bank Australia as it alleges the bank failed to adequately protect customers from being scammed out of millions of dollars. “All banks need to pull their weight in the fight against scams.

Scams 64
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The state of fraud in 2024: Key mid-year takeaways

The Payments Association

This has led to a noticeable uptick in card-related fraud, especially in remote purchases, where criminals use stolen card details for online transactions. While banks and payment providers are making strides in fraud detection and prevention, the report stresses the need for more robust collaboration with technology and telecom sectors.

Scams 88
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Tracking The Trends That Shaped 2020’s The Digital-First Economy

PYMNTS

Digital-First Banking. Banks will need to seriously revamp their in-branch experiences to accommodate the new normal as customers are growing used to the unparalleled convenience and speed that mobile banking has to offer. The year-over-year increase in cross-border online sales was even more dramatic in other regions.

Economy 103