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DBS Mobile Banking Services Hit by Second Outage in 2025

Fintech News

Customers of DBS and POSB experienced difficulties accessing mobile banking services on Monday (2 June). Reports indicated slowness when users attempted to log into the DBS digibank mobile app. In an update issued at 4:01pm, DBS Bank acknowledged the issue and said it was working to restore services.

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The state of fraud in 2024: Key mid-year takeaways

The Payments Association

This has led to a noticeable uptick in card-related fraud, especially in remote purchases, where criminals use stolen card details for online transactions. While banks and payment providers are making strides in fraud detection and prevention, the report stresses the need for more robust collaboration with technology and telecom sectors.

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The End of Average: AI Is Rewriting the Rules of Digital Banking CX

Finextra

Banks turned to a powerful ally: artificial intelligence. AI didn’t just automate services—it began shaping intimate, context-aware journeys that feel less like banking and more like a personal concierge for your financial life. Banks around the world rolled out AI-powered personalization features in 2024. The result?

AI
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How is Senegal Leveraging Fintech to Overcome Major Inclusion and Economic Challenges?

The Fintech Times

Mobile phone usage in Senegal has surpassed 60 per cent this year. The majority of traditional financial services infrastructure, such as ATMs and point-of-sale terminals, are concentrated in the capital city of Dakar, leaving rural areas underserved. appeared first on The Fintech Times.

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Mastercard and OnePay Power Near Real‑Time Remittances for Workers in the UK

Fintech Finance

Complementing the cross-border functionality is the OnePay card and digital account, a practical solution designed for those without access to traditional banking services. Workers can manage their finances via the ‘My OnePay’ mobile app and multilingual online portal, which supports multiple nationalities and languages.

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Virtual Tellers And Workhorse ATMs: Banking’s New (Digital-First) Normal

PYMNTS

back to some semblance of “normal” has challenges — and opportunities for banks, especially community banks and credit unions. The challenge lies with serving the needs of the individual who may be hesitant to go back to the old ways of banking — of walking up to teller windows, of handling cash in envelopes.

ATM
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Deep Dive: How Banks Use Digital Technologies To Outlast The Coronavirus

PYMNTS

Some banks have shuttered their branches during the pandemic and are relying on digital or mobile channels to fulfill customer needs, but others do not have that option. Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices.