Finextra

JULY 14, 2025

Banks turned to a powerful ally: artificial intelligence. AI didn’t just automate services—it began shaping intimate, context-aware journeys that feel less like banking and more like a personal concierge for your financial life. Banks around the world rolled out AI-powered personalization features in 2024. The result?

AI

The Fintech Times

FEBRUARY 4, 2025

Mobile phone usage in Senegal has surpassed 60 per cent this year. The majority of traditional financial services infrastructure, such as ATMs and point-of-sale terminals, are concentrated in the capital city of Dakar, leaving rural areas underserved.

FinTech

Fintech Review

APRIL 11, 2025

Over the years, weve covered a broad range of fintech topics from digital banking to decentralised finance , regtech , green fintech , and more. Whether youre an entrepreneur, investor, policymaker, or simply curious, this guide offers a clear, structured overview of the fintech sector as it continues to evolve.

FinTech

Finextra

AUGUST 4, 2025

2) The spread of biometrics The use of these technologies is already going beyond traditional banking, being applied in mobile banking applications, e-wallets and even in retail purchases. In India, DCB Bank uses the national biometric system Aadhaar to identify customers at ATMs without a PIN.

FinTech

The Fintech Times

MARCH 27, 2025

Moniepoint , a Nigeria-based fintech offering an all-in-one banking, credit, and cross-border payment solution for African businesses and their customers, is on a mission to help businesses and individuals digitise their operations. to provide infrastructure and payment solutions for banks and financial institutions.

FinTech

Fintech Finance

AUGUST 22, 2024

In keeping with its constant dedication to providing cutting-edge services to its customers, National Bank of Kuwait (NBK) announced introducing a new service that allows customers to confirm payment transactions online through the NBK Mobile Banking App, making itself as the first provider of this service in Kuwait.

Mobile Banking

PYMNTS

MAY 7, 2020

back to some semblance of “normal” has challenges — and opportunities for banks, especially community banks and credit unions. The challenge lies with serving the needs of the individual who may be hesitant to go back to the old ways of banking — of walking up to teller windows, of handling cash in envelopes.

ATM

PYMNTS

OCTOBER 6, 2020

5), J.P.Morgan CEO Jamie Dimon said banks that don’t adapt in how they deal with customers will go the way of the dinosaurs. Banks are good at creating pain points by making customers sign several forms and documents, Dimon told Sibos attendees. “We We’re a mobile app, and that’s how we deliver our services.”. On Monday (Oct.

Online and Mobile Banking

PYMNTS

JULY 22, 2020

Banks have been forced to reduce or suspend in-branch activities to prevent the risk of infection at branches at least temporarily. The largest bank in the United States, J.P. Developments From Around The World Of Digital-First Bank ing. The global digital banking platform industry generated $3.95

Online and Mobile Banking

PYMNTS

APRIL 24, 2020

Some banks have shuttered their branches during the pandemic and are relying on digital or mobile channels to fulfill customer needs, but others do not have that option. Business is not continuing as normal, however. Twenty-five percent of all U.S. Shifting In-Branch Operations. British FI Nationwide U.K. Several U.K.

Technology

PYMNTS

SEPTEMBER 4, 2020

Migration to mobile and digital banking ramped up during the pandemic. It’s one of numerous revelations in PYMNTS’ Leveraging The Digital Banking Shift Report , a collaboration with Feedzai , based on a survey of nearly 2,200 U.S. percent of online banking customers using digital channels more. “Our This we know.

Online and Mobile Banking

NFCW

JUNE 25, 2024

TRANSACTION FEE: A step-by-step overview of the digital euro compensation model Payment service providers will be able to charge merchants a fee for enabling them to accept digital euro transactions, the European Central Bank (ECB) has revealed, but a cap will be placed on the amount that it will be possible for them to charge.

Central Bank

PYMNTS

JULY 14, 2020

Wells Fargo reported Tuesday (July 14) that its teller and ATM transactions plunged 28 percent in the second quarter amid COVID-related temporary branch closures and the continued transition to digital. On the plus side, consumer and small business banking deposits shot up 19.8 percent to $894.1 percent year on year to reach 24.3

ATM

Fintech News

MAY 23, 2024

Confronted by shifting factors such as tech advancements, generative AI, high interest rates, increased institutional oversight, and evolving customer expectations — the best banks must adapt their business and operating models in 2024, including in Asia. CHINA #1 China Merchants Bank China Merchants Bank Co.,

Online and Mobile Banking

PYMNTS

MAY 28, 2020

ATMs are known for their convenience, offering walk-up or drive-through access to financial products like checking or savings accounts. True service-related issues appear when comparing legacy ATMs to modern digital banking solutions. We try to make sure our ATMs meet [their] specific needs.”. Focusing on Consistency .

ATM

PYMNTS

JANUARY 11, 2021

Capital One has signed on to join Fiserv ’s surcharge-free MoneyPass ATM network. Under the deal , MoneyPass will be made available at over 1,500 Capital One ATMs at Capital One branches, Capital One Cafés and other select locations. While ATMs are highly popular with customers, ATM fees are not.

ATM

PYMNTS

JANUARY 19, 2021

A new year has begun, but the pandemic continues to throw financial and operational curveballs at banks, businesses and their consumers regarding how they conduct daily tasks or routine payments. Radius Bank: How FIs Can Respond To The Pandemic-Driven Surge In Debit Fraud Threats. The report noted that U.S.

Debit Card

PYMNTS

MARCH 9, 2020

Questions like, “What is a bank?”. It’s a fair question today, particularly as we observe the blurring of the lines between traditional banks, Big Tech and FinTechs — and as we contemplate the impact that the blurring of the digital and physical worlds has on consumers’ expectations and customer service paradigms.

Credit Union

The Fintech Times

MARCH 14, 2024

Not so many years ago, Filipinos had to visit bank branches or ATMs to transfer money and manage their accounts. With an internet penetration rate of 73 per cent , Filipinos are increasingly leveraging online platforms for a range of activities, from social interactions to shopping and entertainment. Here’s why.

Online and Mobile Banking

Fintech Review

APRIL 30, 2025

Access to your bank account feels like a guarantee until the lights go out. With what happened in Spain and Portugal , it is normal to wonder what happens to your bank account when the power goes down. During large-scale power outages, people often ask : Can I access my bank account during blackouts? ATM networks may fail.

Accounts

PYMNTS

FEBRUARY 28, 2020

We continue to see steady growth in mobile banking, online banking, enhanced ATMs, remote deposit capture, etc., Conrad also said the bank is working to make sure all of its customers have access to online banking.

Office of the Comptroller of the Currency

PYMNTS

MAY 28, 2020

As the nation tiptoes toward phased reopenings and embraces a return to at least some life lived in physical spaces as the curve flattens, we’re unlikely to return to banking as it once was. Consumers, he predicted, will want to conduct simpler transactions, such as deposits and withdrawals, through the use of mobile devices or at ATMs.

Posting

PYMNTS

JULY 29, 2019

Many Indian consumers are making their first forays into the digital financial ecosystem as demonetization continues to shrink the country’s age-old reliance on cash. Seventy-five percent of financial institutions with assets above $100 billion are already implementing AI, for example, and banks across all levels are following suit.

AI

Payment Savvy

NOVEMBER 9, 2022

EFT payments are becoming increasingly popular as more and more people conduct their financial affairs online. Transferring money between your own accounts at different banks. The history of electronic funds transfers begins in the 1960s, with the advent of ATMs. Paying bills online is a prevalent type of EFT payment.

Online and Mobile Banking

PYMNTS

SEPTEMBER 23, 2020

Piatt noted that FIs have come up with a variety of solutions, like beefing up call centers or creating drive-thru-only banking services. And FIs want to help consumers spend money in the places where they want to spend money — which, in the wake of COVID-19 — is largely online. Simple: Start with the cards.

Online and Mobile Banking

PYMNTS

APRIL 11, 2019

After the June 2007 announcement of Apple’s first-ever iPhone and the ensuing buzz around iOS apps, financial institutions (FIs) began developing offerings to ease digital banking. Twelve years later, however, mobile banking has become ubiquitous across much of the global financial ecosystem.

Mobile Banking

PYMNTS

NOVEMBER 24, 2020

FinTech, digital banking, saving, N26, banking, news, what's hotGerman FinTech N26 is launching a subscription-based digital banking suite to help individuals and businesses better manage their savings and spending. Also included are five no-charge ATM withdrawals each month. Value d at $3.5

Online and Mobile Banking

PYMNTS

FEBRUARY 15, 2019

There is something of a strange dichotomy when one looks at the types of things bank brands are developing, particularly around mobile and digital banking services, and the kinds of things consumers say they want. Of those with mobile banking apps installed, 70 percent check those apps once per week.

Transactions

PYMNTS

FEBRUARY 26, 2020

Digital banking and payments firm i2c is partnering with next-generation commerce firm Sightline Payments to deliver cashless, mobile and omnichannel programs to over 45 gaming resorts, state lotteries, digital gaming and sports betting sites across eight states, i2c announced on Wednesday, Feb. There are more than 2.5

Payment APIs and Integration

PYMNTS

JULY 31, 2020

Credit unions (CUs) have competed with banks that offer similar products for years, but their strength has long remained in the value of member relationships and ownership in the CU. Challenger banks and neobanks are projected to grow at a compound annual growth rate (CAGR) of 46 percent worldwide over the next five years.

Credit Union

PYMNTS

OCTOBER 20, 2017

ATMs have been around for decades, along with the challenges they pose for financial institutions – including security of a machine that can hold hundreds of thousands of dollars; the financial burden of operating a fleet of such complex machinery; and management of the suppliers, solutions and technologies that go into making an ATM tick.

ATM

PYMNTS

MARCH 31, 2016

Banking on mobile devices is continuing to grow in popularity. According to WSJ , more than half of mobile banking users surveyed reported that they had received push notifications, text messages or email alerts from their respective financial institutions.

Mobile Banking

PYMNTS

JULY 23, 2020

While COVID-19 may be a driving force behind more members becoming accustomed to banking online and utilizing new solutions for transactions, it is expected that they will continue to operate in these new channels and with these new products moving forward,” said Denise Stevens, senior vice president, chief product officer at PSCU.

Online and Mobile Banking

Fintech Finance

NOVEMBER 14, 2024

Santander Bank, N.A. Santander” or “the Bank”) announced today that is has expanded its suite of digital cash management solutions to enhance the commercial client experience while reducing its overall cost to serve. Commercial Bank offerings to provide best-in-class holistic banking solutions and experiences for clients.

Online and Mobile Banking

CB Insights

AUGUST 23, 2018

trillion in total assets, JPMorgan Chase is the largest bank in the US. Its retail bank, Chase, spans 61 million American households. Led by Chairman and CEO Jamie Dimon, the bank is undergoing a transformation, moving away from offline legacy systems and into the digital age. Live briefing: Consumer Banks in The Digital Age.

Consumer

PYMNTS

JANUARY 13, 2020

For those watching the payments sphere, the tea leaves are there for the reading, tied to mobile and digital banking adoption, to outstanding balances on cards, and to auto loans and mortgages. 15) will mark releases from Bank of America and Goldman Sachs. Going Mobile. Tuesday (Jan. Looking at Credit.

Consumer

PYMNTS

JUNE 28, 2017

The space changed when Barclays Bank announced the launch of the world’s first ATM machine which could dispense up to ten £1 pound notes in exchange for a bank-issued voucher. Fast track to today and the United Kingdom is home to more than 70,000 ATM machines used by 94 percent of the adult population.

ATM