Fintech Finance

MAY 16, 2024

As consumers seek easier and safer shopping experiences, Mastercard (NYSE: MA) and Salesforce (NYSE: CRM) today announced a new integration to enhance trust across the ecosystem, helping customers speed up the resolution of transaction disputes, and reduce costs associated with resolving them.

Disputes 52

Disputes Visa Transactions CRM 52

Stax

MARCH 18, 2025

You also have to manually reconcile payments with accounting, inventory, or customer relationship management (CRM) systems. Additionally, ensure the processor works well with other business tools like CRM, enterprise resource planning (ERP), and accounting software. Also, evaluate the providers dispute and chargeback resolution speed.

Process 88

Process Payment APIs and Integration Processors Online and Mobile Banking 88

Clearly Payments

MARCH 14, 2025

Stage 4: Chargebacks and Dispute Resolution If a cardholder disputes a transaction, a chargeback process may be initiated: The cardholder contacts their issuing bank to dispute the charge. The merchant is notified and can provide evidence to refute the dispute.

Credit Cards 52

Credit Cards Transactions PCI DSS Online and Mobile Banking 52

Stax

APRIL 3, 2025

Key features to look for in an eCommerce payment solution include security and fraud protection, payment method variety, integration capabilities, chargeback protection and dispute resolution, and global payment support. Chargeback protection and dispute resolution Most business owners view chargebacks as a cost of doing business.

Payment Solutions 88

Payment Solutions Payment APIs and Integration Payment Gateways Gateways 88

EBizCharge

JUNE 3, 2025

Processing a high volume of transactions increases the chances of encountering fraudulent activity, customer disputes, or regulatory issues. EBizCharge offers native integrations with over 100 ERP, accounting, and CRM systems, including QuickBooks, NetSuite, Microsoft Dynamics, Sage, Salesforce, SAP, Acumatica, and more. Absolutely!

Volume 52

Volume Credit Cards Process CRM 52

Stax

NOVEMBER 21, 2024

Disputes and chargebacks There may be instances when your customer disputes a credit card payment because of a billing error, fraudulent transaction (unauthorized card usage), or non-delivery of goods/services. When this happens, a chargeback process will be initiated.

Credit Cards 88

Credit Cards Small Business Process Credit Card Payment Processing 88

Finovate

AUGUST 8, 2024

Quavo Fraud & Disputes Quavo Fraud & Disputes is the leading provider of innovative dispute management solutions for issuing financial organizations. Launch is an all-new offering of their proven dispute management system. The post FinovateFall 2024 Sneak Peek Series: Part 2 appeared first on Finovate.

Disputes 52

Disputes Credit Union Due Diligence Scams 52

EBizCharge

MARCH 31, 2025

Sage provides a comprehensive suite of tools that integrate key business functions, including accounting, finance, inventory management, supply chain, human resources, and customer relationship management (CRM). By centralizing data and automating workflows, Sage ERP enhances efficiency, improves decision-making, and supports business growth.

Service Provider 52

Service Provider MSPS Payment Gateways Gateways 52

EBizCharge

MARCH 3, 2025

When integrated with a powerful payment processing solution, Acumatica provides a comprehensive suite of tools for accounting, finance, customer relationship management (CRM), inventory management, and project management. Acumatica is a cloud-based ERP software designed to help businesses manage their core financial processes efficiently.

Credit Cards 52

Credit Cards Process Payment Gateways Payment APIs and Integration 52

The Paypers

JULY 19, 2017

(The Paypers) Konnektive CRM has completed an API integration of Verifi `s Cardholder Dispute Resolution Network (CDRN) solution to enabling merchants to prevent chargebacks.

API 37

API CRM Disputes Product 37

EBizCharge

MAY 1, 2025

Chargeback fees can occur when a customer disputes a transaction. If the dispute is resolved in favor of the customer, the merchant is charged a fee to cover the processing cost of reversing the transaction. A chargeback can happen due to fraud or dissatisfaction with a product and can hinder the reputation of your business.

Credit Cards 52

Credit Cards Process Processors B2G 52

Stax

APRIL 10, 2025

You also need a payment services provider that supports your chosen payment methods, but that providers platform must integrate seamlessly with your existing CRM, ERP, payroll, CMS, and accounting software systems. The payment platform must also meet the requirement of scalability.

Small Business 88

Small Business Wire Transfer BNPL ACH 88

Stax

JANUARY 21, 2025

Also, check for seamless integration with your invoicing, accounting, and CRM tools, as well as any other software vital to your business. You can also dispute chargebacks from your account. The integration should be straightforward to allow data to flow seamlessly across different systems.

Payment Gateways 88

Payment Gateways Gateways PCI DSS Payment APIs and Integration 88

M2P Fintech

DECEMBER 17, 2024

Self-service capabilities enable merchants to update information, manage payment options, and resolve disputes independently. This system supports multiple settlement cycles, automated dispute processing, and detailed reporting, enhancing overall merchant operations and financial management.

Fraud Detection 52

Fraud Detection PCI DSS Disputes Settlement 52

EBizCharge

JUNE 20, 2024

Establish an effective dispute management procedure Establish clear dispute management protocols to ensure any AR discrepancies are handled quickly and effectively. This approach saves time and prevents disputes from escalating, which can further delay payment. Reporting the Dispute Step 2. Resolving the Dispute Step 5.

Best Practices 52

Best Practices Accounts Disputes Procedures 52

Stax

FEBRUARY 19, 2025

Bonus Tip: Look for integrated payment solutions that are easily able to integrate with your related systems like your accounting software, point of sale system (POS system), CRM system, and other software.

Payments 88

Payments PCI DSS Compliance Risk 88

Stax

JUNE 6, 2024

Some key systems to ensure that your AR software integrates with include banking systems, ERP and CRM software, and business intelligence tools. Integration capabilities An AR software that integrates seamlessly with your accounting software enables a smooth flow of data between systems.

Accounts 88

Accounts PCI DSS Online and Mobile Banking Automation 88

PYMNTS

MARCH 15, 2018

Chargehound saw there were automation tools that could help optimize revenue and support retailers as they scaled: Customer relationship management (CRM), email automation, marketing automation, payments, the list goes on. But chargebacks, she said, had been exempt from the automation game. Way too long” is the answer.

Automation 46

Automation CRM Disputes Process 46

Accertify

AUGUST 28, 2024

We also found that, for every $30 in chargebacks, merchants might lose $32 in wasted labour, $27 in chargeback fees, and $12 in dispute resolution fees 3. Automating chargeback management is the answer, responding to alerts and disputes economically, efficiently, and in the most appropriate ways. Luckily, there is one. Post chargeback.

Disputes 52

Disputes Automation Volume Blocks 52

Stax

MARCH 26, 2024

Effortless integration with business tools Online terminals can integrate effortlessly with a wide range of business tools, from inventory management systems to customer relationship management (CRM) platforms. Disputes and chargebacks Clear communication is key to reducing payment disputes.

PCI DSS 88

PCI DSS Encryption Payment Gateways Disputes 88

PYMNTS

NOVEMBER 1, 2019

Customer relationship management (CRM) systems can help businesses keep track of vendors’ preferred payment methods and transaction histories, but they are not a perfect fix. It acts as “a hybrid of a CRM system and a social network,” O’Neill noted.

CRM 40

CRM Automation Checks Transactions 40

Payment Savvy

OCTOBER 22, 2020

Friendly fraud is when consumers pay for a product or service online using their credit card, then contact their credit card issuer to dispute that transaction. This calls for an efficient CRM system that collects order history, delivery dates, customer contact details, etc.

Card Issuer 52

Card Issuer Credit Cards Returns Issuers 52

Stax

SEPTEMBER 19, 2024

Reduced errors and disputes When you utilize QTC software to automate the sales process and facilitate the movement of information and data between all the relevant company departments, there will be a huge improvement in internal communications and productivity.

Process 88

Process Automation RFP Disputes 88

EBizCharge

JUNE 3, 2024

It provides modules for finance, manufacturing, supply chain management, human resources, customer relationship management (CRM), and more. How does Epicor handle payment disputes and chargebacks? Epicor doesn’t directly manage disputes and chargebacks. How does Epicor handle payment disputes and chargebacks?

Process 52

Process Payment APIs and Integration Payments Disputes 52

EBizCharge

JUNE 4, 2024

Acumatica is a cloud-based enterprise resource planning (ERP) system that offers a full suite of business management applications, including financials, distribution, project accounting, and CRM. How does Acumatica handle disputes and chargebacks? How does Acumatica handle disputes and chargebacks?

Credit Cards 52

Credit Cards Process Payment Gateways Best Practices 52

M2P Fintech

JULY 28, 2023

It simplifies exception management, dispute resolution, loyalty tracking, and fund transfers. Core Banking System (CBS) CBS is the bedrock upon which a bank’s financial services can be built. Banks can have greater control over card networks, digital channels, multicurrency, and more.

Debit Card 52

Debit Card Payment APIs and Integration Reconciliation Online and Mobile Banking 52

Nanonets

SEPTEMBER 15, 2024

All parties rely on rate confirmations to resolve any disputes that may arise during or after the shipment. Step 8: Set up export blocks to auto-populate validated and approved data to your TMS, accounting software, or CRM. Challenges in processing rate confirmations manually Typically, the document would be received as a PDF.

Automation 52

Automation Process Disputes AI 52

EBizCharge

APRIL 26, 2024

By setting clear expectations upfront, customers are more likely to understand their obligations and adhere to payment deadlines, reducing the likelihood of disputes or misunderstandings regarding payment terms. Maintaining accurate records will help your business track payment statuses and resolve disputes more efficiently.

Accounts 52

Accounts Best Practices Disputes Procedures 52

EBizCharge

SEPTEMBER 25, 2024

NetSuite is a cloud-based enterprise resource planning (ERP) platform that provides businesses with a comprehensive suite of tools for managing various operations, including accounting, financial management, inventory, order processing, customer relationship management (CRM), and eCommerce.

Multi-Currency 52

Multi-Currency Payments Payment Gateways Gateways 52

Nanonets

APRIL 14, 2024

This accounts receivable automation platform uses AI and machine learning to accurately forecast cash flow, help resolve payment disputes, and improve AR turnover metrics.   Accounts Receivable Tools HighRadius Regarding Sage Intacct integrations, HighRadius adds a lot to the mix.

Payroll 52

Payroll Automation CRM AI 52

Exact Payments

JANUARY 14, 2024

Integrated Payments Defined Integrated payments refer to payments made through an integrated payment system, which is a payment processing solution that is connected into a SaaS business’s existing software or hardware (such as a point of sale system, CRM, accounting software, etc.).

Payment APIs and Integration 52

Payment APIs and Integration Payments CRM Embedded Finance 52

Exact Payments

JANUARY 14, 2024

Integrated Payments Defined Integrated payments refer to payments made through an integrated payment system, which is a payment processing solution that is connected into a SaaS business’s existing software or hardware (such as a point of sale system, CRM, accounting software, etc.).

Payment APIs and Integration 52

Payment APIs and Integration Payments CRM Embedded Finance 52

EBizCharge

MAY 8, 2024

Integrated processing: The PayFac handles the entire payment process, including transactions, security, compliance, and integrations with ERP, eCommerce, or CRM software. Support and services: PayFacs typically offer a more comprehensive suite of services, including billing, customer support, and handling disputes.

Facilitators 52

Facilitators ISOs Processors Payments 52

Stax

JUNE 4, 2024

Also, Stax integrates seamlessly with thousands of third-party apps, including all the popular CRM, marketing, and financial apps used by most businesses. Also, given the scope of fraudulent customer disputes business owners are facing today, you will want your provider to offer extensive fraud detection and chargeback protection features.

Process 88

Process PCI DSS Payment APIs and Integration Payments 88

EBizCharge

NOVEMBER 21, 2024

Failure to properly account for the constructive acceptance period can lead to late payments, strained supplier relationships, and the risk of financial penalties or disputes. Companies must carefully manage this period to avoid cash flow disruptions and ensure compliance with contractual terms.

Procedures 52

Procedures Mitigation Payments Wire Transfer 52

Fintech Labs Insights

JANUARY 18, 2017

Five Degrees provides CRM and BPM technology for new UK robo advisor, Munnypot. FICO and Ethoca partner to improve card acceptance rates, fight CNP fraud, and reduce disputes. Check out this week’s FinDEVr APIntelligence. Around the web. PwC and Oracle team up to help FIs meet new accounting standards.

CRM 16

CRM EMV Disputes Advisors 16

Fintech Labs Insights

OCTOBER 11, 2016

Q2 launches Centrix Dispute Tracking System Fraud Alerts module. Pendo Systems announces new application for Gainsight and CRM Systems. Around the web. Malauzai Software teams up with Guardian Analytics adding new fraud detection functionality to mobile banking apps. UAE Exchange partners with Jumio for identity verification.

Fraud Detection 15

Fraud Detection CRM Disputes Verification 15