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Chargebacks: A Survival Guide

Cardfellow

Duplicate Processing / Paid by Other Means 12.7: Duplicate Processing / Paid by Other Means 12.7: Deliver Great Customer Service & Clearly Post Return Policies Make it as easy as possible for customers to get customer service, and make the return policy clear at the time of the transaction. Card Recovery Bulletin 11.2:

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Choosing the Right Payment Gateway for Your Specific Business Needs

My Payment Savvy

This decision is returned instantly. This is a critical trust moment—delays or confusing messages can spark doubts or trigger duplicate charges if customers retry payment. Authorization Response is Sent Back The bank’s approval or denial flows back through the card network and processor to the gateway.

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Working with NetSuite Payment APIs for Custom Integrations

EBizCharge

Think of it like placing an order at a coffee shop: the API is the menu that defines what you can ask for and how you ask for it, and the barista—NetSuite in this case—returns your order. An Application Programming Interface (API) is what lets two systems talk to each other. NetSuite offers several APIs that are useful for payment processing.

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ACH Reversals vs. ACH Returns: What’s the Difference?

EBizCharge

This article will explore the processes involved in ACH payments, explaining how to distinguish returns vs. reversals and answering common questions such as what is an ACH return and can you reverse an ACH payment? When an error occurs, the transaction is often resolved through one of two methods: ACH reversal or ACH return.

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What are Payment Reversals? Why Do They Happen & How Can Merchants Stop Them?

Fi911

A payment reversal is the process through which funds from a transaction are returned to the payer’s account. Duplicate Charges : If a payer is charged more than once for the same transaction, the duplicates can be reversed. Also, provide easy-to-find contact information and make returns simple and straightforward.

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What are Visa Chargeback Reason Codes?

Fi911

No Authorization Processing Errors These reason codes cover errors made during the processing of a transaction, such as duplicate charges, incorrect amount charged, or incorrect currency conversion. Duplicate Processing 12.6.2: Card Recovery Bulletin 11.2: Declined Authorization 11.3: Incorrect Transaction Code 12.3:

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What are Amex Chargeback Reason Codes?

Fi911

Genuine complaints, such as buyer’s remorse, fraud by family members, or issues with non-returnable items, do not have suitable chargeback codes. However, research indicates a rising trend of chargebacks being filed for reasons that do not correspond with the assigned codes.