This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
A study benchmarked that the median Net Retention Rate (NRR) is 102%, while the median Gross Retention Rate (GRR) stands at 91%. These figures can fluctuate depending on the industry, market conditions, the product offered, and several other factors. Nevertheless, consistently high retention rates—both net and gross—often signify that a company is performing well in terms of customer satisfaction and product-market alignment.
The biggest U.S. bank is piloting payments processing for biometric transactions, with plans to use it at the hamburger chain Whataburger, which lets customers pay with a face scan.
The excitement is building as we get closer to this year’s Europe Community Meeting ! To add to the anticipation, we’re giving you a sneak peek of some of the amazing sessions that will be featured in Barcelona, 8-10 October. Don't pass up the chance to collaborate and gain knowledge into the latest developments in payment security. The PCI SSC Community Meetings are open to all in the payments industry.
The move to ISO 20022 brings benefits like enriched data and improved fraud prevention, requiring a strategic approach and decisions between building in-house solutions or partnering with vendors.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
RESTON, Virginia, Aug. 8, 2024 – Today, Nacha announced Stronghold as a Preferred Partner for ACH Experience and ISO 20022. Stronghold joins a select group of innovators that Nacha recognizes for offering products and services that align with Nacha's core strategies to advance the ACH Network.
Thailand’s former Prime Minister Thaksin Shinawatra announced that the 10,000-baht handout under the digital wallet scheme will commence in September, with a focus on vulnerable groups in society, as reported by The Nation. Thaksin, speaking at a Nation Group event, highlighted that 13.5 million people in vulnerable categories, along with one million disabled citizens, would be the first recipients of the 10,000-baht handout.
Thailand’s former Prime Minister Thaksin Shinawatra announced that the 10,000-baht handout under the digital wallet scheme will commence in September, with a focus on vulnerable groups in society, as reported by The Nation. Thaksin, speaking at a Nation Group event, highlighted that 13.5 million people in vulnerable categories, along with one million disabled citizens, would be the first recipients of the 10,000-baht handout.
JD Power’s annual credit card survey found that more than half of U.S. credit card users don’t pay their balances in full every month, and less than half are considered financially healthy.
Don’t miss out on an extraordinary opportunity to learn from the most influential minds in payment security. Join us at a PCI SSC Community Meeting to collaborate and stay informed on the newest advancements in global payments security and PCI Security Standards. As promised, our 2024 keynote speakers, Tom Koulopoulos and Dr. Bruce McCabe , will deliver captivating and enlightening sessions, as they are distinguished experts in the field.
We’ve been testing a suite of new developer tools over the last year with thousands of users, including Slack and Notion. Today, we’re announcing that the first is available to all new users by default: Stripe Workbench, our new home for developers within the Dashboard that helps you debug, monitor, and grow your Stripe integration.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
The concept of tokenisation has several meanings and promises to drive a seismic shift in global finance in a number of ways. Looking to harness this potential, the Hong Kong Monetary Authority (HKMA) launched ‘Project Ensemble’ in March earlier this year, a wholesale central bank digital currency (wCBDC) project, to support the development of the tokenisation market in the region.
XDC Network has selected eight startups to join its first-ever accelerator programme, powered by Tenity , an innovation ecosystem specialising in early-stage fintech startups. The XDC Accelerator Programme is a significant step for the emerging blockchain platform, which is known for its focus on real-world asset tokenisation and trade finance. The selected startups will gain access to business and technical mentorship, helping them refine their business value propositions and develop a working
As payments technology advances, more companies are embedding the payments process in websites and apps. Here’s a primer on how this trend is advancing and changing the payments arena.
Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Apple is opening up the NFC chip technology that enables iPhone users to make contactless payments to third-party providers in a host of countries - including the US and UK - but will charge associated fees.
Merchants around the world use the Payment Card Industry Data Security Standard (PCI DSS) to safeguard payment card data before, during, and after a purchase is made. The standard is intended for all entities involved in payment card processing, including merchants, processors, acquirers, issuers, and service providers. As of 31 March 2024, the PCI Security Standards Council (PCI SSC) officially retired PCI DSS v3.2.1.
Binance Holdings is set to expand its workforce by 1,000 employees in 2024, with a key emphasis on bolstering compliance teams, according to Bloomberg. The company plans to increase its compliance staff from 500 to 700 as part of this growth. This hiring push comes amid Binance ‘s rising regulatory expenditures, which have now surpassed US$261 million, including oversight due to a U.S. plea agreement.
Build a sustainable merchant services portfolio with practical strategies to ensure long-term success. Diversify across industries to spread risk and stabilize income, balancing high-risk and low-risk clients for a robust mix. Combine large and small merchants to create a resilient payment portfolio, leveraging each type's strengths. Foster long-term relationships through exceptional service and personalized support.
The payments service provider is known for working with restaurants, but seeks to make headway with convenience stores, grocery stores and bottle shops.
Discover Financial Services is tapping generative AI to speed up call center agent response and strengthen client experience. Using Google Cloud’s AI platform, Vertex AI, Discover has reduced response times for call center agents by 70%, Szabolcs Paldy, senior vice president of enterprise operations at Discover, told Bank Automation News.
24-25th September Live Event Linkedin Twitter Canada Symposium Be inspired by women making waves in the Canada payments industry and beyond. Join us at the 2024 Symposium! Our theme for this year is “ Women Leading the Generative Era “ Our keynotes, panels, and break-out sessions will help strengthen your skills while keeping you on top of industry trends.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Overview of Runway Runway is shaking up the way businesses handle financial planning! It all started when Siqi Chen realized his struggles with financial expertise during his time as a senior leader and the headaches that come with using spreadsheets. Now, as a cloud-based FP&A platform for strategic financial management, Runway is making finance easier to understand and more accessible for everyone in an organization.
In H1 2024, fintech startups in Asia raised a total of US$2.4 billion, data from a new CB Insights report show. The sum represents a year-over-year (YoY) decline of 17.2%, continuing a downward trend that began in 2022 due to market uncertainty, economic volatility, and profitability concerns. Despite current funding challenges, fintech experts and industry observers are still optimistic about the region’s long-term growth prospects, driven by factors such as a young population, a large consumer
Gen Z and millennials were the age groups most likely to use loans and credit cards to respond to higher prices, a Federal Reserve research report said.
[link] In our latest episode of the Wharton FinTech podcast, I had the pleasure of speaking with Shan Aggarwal , VP of Corporate Development and Business Development at Coinbase and the Head of Coinbase Ventures. Shan’s journey from neuroscience to the crypto industry is as unconventional as it is inspiring. Since joining Coinbase in 2018, Shan has played a crucial role in expanding Coinbase Ventures’ portfolio to over 450 companies, including notable names like Uniswap , Zora , and Consensys.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.
Australian Payments Plus (AP+) and the Australian Banking Association (ABA) have completed the design specs for a new national Confirmation of Payee service, providing another layer of protection against scammers.
10th October 2024 Live Event Linkedin Twitter FinTech Talent Showcase Whether it is to scout out potential recruits, to discuss engaging with the universities or simply to learn about the growing numbers of FinTech students emerging from the region’s universities, this is a great event to attend. Industry is demanding more FinTech skills of all sorts and here they are!
Ever since AI came onto the scene, it has been mixed into financial planning and analysis (FP&A) to aid finance professionals in deciphering data and making savvy decisions on how to steer company growth. Since then the top FP&A software tools have raced to implement AI into their software in order to stand out in this area and give their customers the best experience.
The SOC 2 (Service Organization Control 2) audit and attestation process is something that has been devised by the American Institute of Certified Public Accountants (AICPA) in order to ensure that organizations which provide services have secure procedures to govern data so as not to compromise the welfare of their clients. For this reason, achieving SOC 2 compliance is crucial for service agencies especially those involved with sensitive customer data.
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
We organize all of the trending information in your field so you don't have to. Join 5,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
264 
Let's personalize your content