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Online and Mobile Banking Research Technology 
Fintech News
APRIL 29, 2025
In Vietnam, bank-owned apps are rapidly gaining popularity across all generations, outpacing independent fintech platforms like MoMo and ZaloPay, which are seeing a decline in usage and preference, according to a new report by Decision Lab, a Vietnamese market research firm. But most importantly, these platforms popularity increased.
113 
Stax
MARCH 11, 2025
Customers in this age of instant gratification always expect a smooth and seamless online payments experience. As a business owner, you must have a clear understanding of how online payments processing works to be able to create a hassle-free checkout process that will keep buyers coming back to your eCommerce store.
Fintech News
MARCH 25, 2024
Mobile banking is a rapidly growing market that’s projected to hit a value of US$7 billion by 2032. The 2023 study, which analyzed malware targeting banking apps, uncovered that 29 malware families targeted 1,800 banking applications across 61 countries last year.
120 
The Fintech Times
APRIL 10, 2025
Artificial intelligence (AI) is helping organisations take their offerings to the next level, and reflecting on how it has done so over the last few years for itself, the US based financial institution, Bank of America has revealed that AI is now embedded across multiple business lines and areas including global technology, operations and training.
59 
Stax
MAY 6, 2025
Credit cards are a staple in the wallets of consumers today, and they will undoubtedly be a payment method of choice for years to come, particularly as the adoption of mobile and contactless payments continues to grow. Or they could use a mobile credit card terminal if they prefer to collect payments at the table.
88 
Stax
NOVEMBER 14, 2024
They include: the merchant, cardholder, card associations, acquiring bank, issuing bank, and payment processor. These are not banks, but rather governing bodies that set interchange rates, and arbitrate between acquiring and issuing banks. Acquiring Bank: The business’ (i.e., merchant’s) bank.
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The Payments Association
MARCH 19, 2025
As digital wallets reshape finance and big tech challenges traditional banks, who will control the future of money? The partnership signals a potential shift in power, where platforms like X aim to rival traditional banks in how money moves and who controls financial access.
Fintech News
OCTOBER 22, 2024
In Asia-Pacific (APAC), fraud is becoming an increasingly serious challenge for financial institutions, an issue that has been exacerbated by the rapid adoption of digital transactions and online banking. A year later, Kathmandu-based NIC Asia Bank suffered a major heist, with hackers managing to make about US$4.4
123 
Stax
DECEMBER 12, 2024
They enable secure, efficient in-store and online payment processing and offer flexible payment options that customers demand today. Merchant services are comprehensive solutionstools, systems, and supportthat allow businesses to process in-person and online payments. The behind-the-scenes technology that routes payment information.
Stax
JANUARY 21, 2025
Research shows that Canada has the world’s highest credit card ownership rate, with 82.7% We’ll cover our key offerings, including competitive pricing, innovative technology, and what sets us apart from other merchant service providers. Online payments – Got an eCommerce site?
PYMNTS
NOVEMBER 23, 2020
Artificial intelligence (AI) in mobile food ordering: tantalizing. That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Advanced AI Makes Systems Smarter. Catering to Individual Tastes at Scale.
115 
Fintech Finance
AUGUST 28, 2024
Digital payment preferences are surging, according to the 2024 ACI Speedpay Pulse Report, published by ACI Worldwide (NASDAQ: ACIW), an original innovator in global payments technology. ” Key Report Insights 77% of Americans now prefer to pay their bills digitally, with 26% displaying a preference for mobile over website. .”
105 
Clearly Payments
DECEMBER 11, 2024
These methods leverage digital wallets, mobile payments, bank transfers, and other innovative technologies to deliver more flexible options for consumers. Region-Specific Preferences : In Europe, 36% of online purchases are made through bank transfers, while Asia sees a dominance of digital wallets at 70% of transactions.
PYMNTS
NOVEMBER 24, 2020
Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. It also found that just 16 percent of U.S.
108 
Stax
MARCH 18, 2025
On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. A typical payment processing procedure involves multiple parties, including the merchant, customer, payment processor, payment gateway, issuing bank, acquiring bank, and card networks. billion transactions and $9.76
88 
The Fintech Times
DECEMBER 9, 2024
This incident disrupted operations across airlines, banks, and media outlets, resulting in billions in losses for major corporations. The Bank of England has emphasised the need for payment firms to enhance their operational resilience, mandating improvements by March 2025 to better handle disruptions like cyber-attacks or system failures.
PYMNTS
OCTOBER 6, 2020
5), J.P.Morgan CEO Jamie Dimon said banks that don’t adapt in how they deal with customers will go the way of the dinosaurs. Banks are good at creating pain points by making customers sign several forms and documents, Dimon told Sibos attendees. “We We’re a mobile app, and that’s how we deliver our services.”. On Monday (Oct.
PYMNTS
DECEMBER 29, 2020
Debit solutions draw on funds consumers already have in their bank accounts, and while this makes them reassuring to debt-wary consumers, it can have implications if these details are snatched by fraudsters. Safeguarding debit card payments is increasingly important, with more consumers shopping online during the pandemic.
121 
Fintech News
JULY 16, 2024
Global analytics software leader FICO unveiled its latest global consumer fraud research , highlighting that complex identity checks are stalling Singapore’s digital banking progress. This increase in identity checks by Singapore banks is a direct response to the significant issue of identity theft in the country.
113 
Fintech Finance
JULY 23, 2024
Anecdotal evidence suggests that this trend is caused by increased numbers of shopping trips, the transition to hybrid working, the use of multiple bank accounts, and the increased use of Buy Now Pay Later (BNPL) services. Contactless and mobile contactless payments Usage of contactless and mobile contactless payments continued to increase.
Wharton Fintech
FEBRUARY 26, 2024
Mastercard, President & CTO Ed McLaughlin — Emerging Technologies in Payments In today’s episode, Kailee Costello hosts Ed McLaughlin , the President & Chief Technology Officer of Mastercard. Next big acceleration was mobile, because suddenly you could be online all the time, and being online was always with you.
130 
Clearly Payments
MARCH 22, 2024
In the landscape of commerce, mobile payments have emerged as a disruptive force, altering the way people engage in financial transactions. As technology advances and consumer preferences evolve, the trajectory of mobile payments promises unparalleled convenience, robust security, and seamless integration into our daily lives.
The Payments Association
JANUARY 22, 2025
The widespread shift to online reliance has created a greater demand for accessing various services online, including government public services and online retail payments. This increased digital dependency has raised the need for secure access and quick and easy identity verification online.
88 
PYMNTS
NOVEMBER 20, 2020
Membership stood at a record 291 million across 118 countries last year, and research shows that these figures are poised to stay steady or grow. CUs cannot rest on their laurels, however, given that competition in the banking space has been intense during the current economic downturn. Using AI to Meet Members’ Needs.
101 
Fintech Finance
FEBRUARY 4, 2025
MT5 is one of the worlds leading online trading platforms, allowing users to buy and sell forex, stocks and futures. Sean Park, STICPAY CEO, said: “The global online trading platform market has surged in recent years as technological advances have made trading accessible to more people. billion by 2030. billion by 2030.
The Fintech Times
APRIL 17, 2025
As traditional banking processes are replaced by more integrated financial solutions, companies across industries are embedding payment processing, lending, insurance, and investment services directly into their platforms. Instead of a comprehensive dashboard of banking tools, they prefer services that are accessible when needed.
PYMNTS
SEPTEMBER 23, 2020
As we discover in PYMNTS’ September 2020 Mobile Order-Ahead Tracker® done in collaboration with Kount , “[The] number of food delivery app users could climb 25.2 When the seesaw stops and COVID cools down, mobile order-ahead (MOA) apps are poised to control a much larger swath of food commerce, with new complexities attending that growth.
CB Insights
JANUARY 5, 2021
High fees, poor customer experiences, and archaic technology have historically blocked many from accessing financial services. . get the state of challenger banks report. Download the free report to find out what it will take for challenger banks to develop a meaningful share of the banking market. First name.
Stax
NOVEMBER 6, 2023
Fast forward to now where much has changed, and research anticipates contactless mobile payments to exceed one billion users globally by 2024. Customers can pay with their watch or phone just by tapping it on a card reader, and businesses can host an entire POS system on a mobile phone.
Fintech News
AUGUST 12, 2024
A new report by Reputa, an online reputation monitoring system provided by Viettel, Vietnam’s state-owned telecommunications giant, offers an analysis of the country’s fintech sector and provides rankings of the most reputable fintech companies in Vietnam based on their online reputation and reach.
117 
Payment Savvy
DECEMBER 2, 2022
Luckily, advances in payment technologies have paved the way for an improved experience at checkout, and such fast, secure, and convenient payment methods as near-field communication (NFC) entered the game. What are NFC Mobile Payments? How Do NFC Mobile Payments Work? How to Accept NFC Mobile Payments?
Fintech News
MAY 23, 2024
Confronted by shifting factors such as tech advancements, generative AI, high interest rates, increased institutional oversight, and evolving customer expectations — the best banks must adapt their business and operating models in 2024, including in Asia. CHINA #1 China Merchants Bank China Merchants Bank Co.,
Stax
JANUARY 28, 2025
Completing online payments via manual card entry can be time-consuming and off-putting for customers. Research shows that 55% of customers will abandon their cart if they have to re-enter checkout information like credit card details, negatively affecting your business conversion rate. Learn More What is Click to Pay?
Stax
APRIL 18, 2024
According to Forbes , “mobile payments are increasingly being used by U.S. shoppers as customers become more comfortable with the technology.” Not only are there a number of ways your customers could be using their mobile devices to give payments, but you as a business owner could be leveraging mobile devices to accept them as well.
88 
Faster Payments Council
JULY 21, 2020
Faster Payments Council (FPC), in partnership with Glenbrook, today released the research white paper, "Faster Payments and the Potential to Transform Consumer Bill Pay." This latest paper is part of a three-year, multifaceted industry study consisting of quantitative and qualitative research, launched by the FPC and Glenbrook last year.
PYMNTS
MARCH 13, 2019
As the financial services space focuses on digitizing offerings for their small business customers, much of these efforts are targeting online banking portals accessed via desktop. One of the biggest impacts of mobile-based services will be the shift from weekly or monthly processes to operating in real time.
PYMNTS
SEPTEMBER 17, 2019
Banks lost about $4 billion to account takeover (ATO) fraud attempts last year and fraudsters have been reluctant to abandon the scheme as this year progresses. Arou nd the Digital Banking World. Banks in other regions are also dealing with data breaches of their own, such as U.K. digital bank Monzo. market debut.
EBizCharge
JANUARY 14, 2025
Finding the right payment gateway for your business in 2025 is a critical step toward ensuring seamless online transactions, boosting customer satisfaction, and securing your revenue streams. When a customer initiates a payment, the gateway securely transmits the information to the payment processor and the issuing bank for authorization.
PYMNTS
AUGUST 21, 2019
Legacy banks have their work cut out for them if they want to survive another century as key players in the digital banking world. This is driving legacy banks to take a closer look at their own products and strategies, with many rising to the challenge. Around the Digital Banking World.
PYMNTS
OCTOBER 23, 2020
The pandemic continues to affect almost all aspects of consumers’ lives, and their banking interactions are no exception. Consumers are increasingly seeking contactless ways to interact with their financial institutions (FIs), leading to a 200 percent jump in new mobile banking registrations during April. million in July.
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PYMNTS
DECEMBER 10, 2020
Consumers were forced to swiftly adapt to a world where their primary way to interact with businesses or banks became digital-first, with the pandemic seemingly increasing the number of consumers turning to digital tools to conduct their financial activities. PYMNTS research found that 21.6 PYMNTS research found that 21.6
93 
Finovate
NOVEMBER 6, 2024
Consumers will benefit from earning rewards for transactions via Crypto.com’s Crypto.com Pay ; merchants will benefit from being able to manage payments and services via both mobile and tablet devices. Also this week, Crypto.com announced that it would expand its offering to include banking services, credit cards, and stock trading.
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PYMNTS
SEPTEMBER 8, 2020
Mitek , which provides software and authentication services, said it has upped its game with its release of Mobile Deposit 4.8, a mobile banking app. Its Mobile Deposit solution has been licensed by more than 6,400 financial institutions. Premier” checking account customers.
PYMNTS
JULY 1, 2020
Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . Our research suggests that traditional FIs may be underestimating consumers’ willingness to embrace new, and some say better, ways to manage and spend their cash.
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