The Payments Association

AUGUST 4, 2025

It only takes one misstep for a customer to feel insecure, underserved, or excluded. SMEs need payment partners who understand their challenges, not just their transaction volumes. Whether it’s an e-commerce checkout or an in-store tap, the payment experience shapes customer perceptions in milliseconds. This isn’t just a UX issue.

Innovation

Finextra

JUNE 11, 2025

It processes billions of transactions monthly, including a significant volume of small-ticket payments. PIDF scheme to subsidize PoS devices in underserved areas), and bringing more individuals into the formal banking fold. Initiatives like UPI 123Pay for feature phone users demonstrate this commitment.

Financial Inclusion

Fintech News

JULY 31, 2025

These innovations are essential to ensuring accuracy, safeguarding sensitive data, and building trust as cross-border payment volumes and complexity continue to grow. At the same time, enhanced security measures such as Account Name Inquiry, tokenisation, and multi-factor authentication add critical layers of protection.

Cross-Border Payments

The Fintech Times

MARCH 28, 2025

Mastercard processes payment volumes exceeding $6.5trillion annually with over three billion cards in circulation. Efficient remittance systems will also ensure that families receive funds promptly, boosting household incomes and fostering economic resilience.

Financial Inclusion

Lending Front

MAY 27, 2025

The New CRA Reality CRA exams have traditionally focused on factors like loan volume in LMI areas, community development investments, and branch availability. If underserved SMBs cant reasonably access bank products because the digital experience is outdated or limited, regulators may start to see that as a modern form of exclusion.

Compliance

Fintech Review

APRIL 4, 2025

Chandler, United States, April 4th, 2025, FinanceWire Fintech company DecisionFi, LLC is expanding its reach into underserved consumer markets with a suite of financing solutions designed for sectors often overlooked by traditional lenders. Merchants partnering with DecisionFi have reported increased sales volumes and customer satisfaction.

Underserved

The Fintech Times

JUNE 20, 2025

The emerging markets-focused payment platform says it considers Lidio a key player in the local market, with this authorised partnership helping it to ramp up the volume and operations in the Turkish market.

Cross-Border Payments

The Fintech Times

JANUARY 23, 2025

By automating traditionally manual processes, banks can lend to more borrowers, especially small businesses and underserved communities. “Focus on financial inclusion and empowerment will have the biggest impact given the sheer volume of people currently excluded.

FinTech

Tearsheet

JANUARY 28, 2025

This came with a 27% increase in transaction volume YOY for the firm, showing how quickly the Zelle network is expanding. Their customers, who depend on those local banking relationships, are already underserved by the broader financial system and would be left further behind by the shift towards digital payments.

Zelle

Clearly Payments

JULY 22, 2025

billion in annual volume , based on data from exchanges like Newton, Bitbuy, and Shakepay. Even a partial slice of these industries using credit and debit card payments accounts for an estimated $15–$20 billion in annual payment volume processed through high-risk or specialized payment providers in Canada. billion in 2024.

Risk

Fintech News

JUNE 16, 2025

These tend to be low-value, high-volume transactions and are very sensitive to fees and delays. That makes it more inclusive, especially for smaller banks or markets that are typically underserved. What practical use cases and insights emerged from the ASEAN-5 implementation phase of Project Nexus?

Cross-Border Payments

Fintech Finance

JULY 29, 2025

In 2025, over US$183 million is expected to be sent from Australia to the Philippines through digital remittances , with the amount projected to grow by more than 8% each year until 2029.

Cross-Border Payments

The Payments Association

DECEMBER 18, 2024

” Merusha Naidu, global head of partnerships , says, “Global cashless payment volumes are projected to increase by more than 80% between 2020 and 2025, from about 1 trillion transactions to almost 1.9 This transformation will enable low-cost access to financial systems, empowering underserved communities and fostering inclusion.

Cross-Border

Fintech News

AUGUST 8, 2025

They were designed to address real needs in the market, including underserved SMEs, gig economy workers, and younger consumers often overlooked by traditional banks. Singapore’s strength lies not just in volume, but in variety. These new digital banks weren’t created just to ride the fintech wave. billion in funding.

FinTech

Fintech Finance

JULY 29, 2025

In 2025, over US$183 million is expected to be sent from Australia to the Philippines through digital remittances , with the amount projected to grow by more than 8% each year until 2029.

Cross-Border Payments

Finextra

JULY 31, 2025

The Times of India ) For FY24–25, UPI handled approximately 186 billion transactions totaling around ₹260.6 trillion, reflecting a 42% rise in volume and 30% growth in value year-over-year. Despite the evolution of the landscape, UPI still accounts for approximately 80% of digital retail transaction volume in India.

Financial Inclusion

The Fintech Times

JULY 15, 2025

The company, which aims to simplify business transactions with real-time underwriting and embedded credit terms, is growing fast, with revenue and payment volume up over 150 per cent year-on-year. Backed by €13million in new funding, Oslo-based B2B payments platform Two is expanding into the US and Western Europe.

FinTech

Finextra

JULY 7, 2025

On the customer side, AI assistants can handle 20 million chats around the clock—driving record engagement and a 150 percent jump in satisfaction scores even as call-center volumes fall by half. By 2024, Capital One reported that Eno reduced call center contact volumes by 50%, according to a case study by Redress Compliance.

AI

Fintech News

FEBRUARY 10, 2025

Commonwealth Bank of Australia (CBA) is making significant strides in leveraging artificial intelligence to reshape the financial services landscape, already using AI to handle up to 15,000 payment disputes daily, a volume too high for its call centres.

AI

Fintech News

APRIL 24, 2025

Matrixport processes over $5 billion in trading volume each month and is supported by major investors like Lightspeed, IDG Capital, and Qiming Venture Partners, according to its website. From high-yield savings and structured products to advanced trading tools, Matrixport helps users grow and manage their digital wealth. Nium Valuation: $1.4

FinTech

Finovate

MAY 22, 2025

Circle’s initial focus with CPN is on high-value, underserved global trade corridors. Because of this, Circle is currently focusing CPN on serving organizations transacting in high-value, underserved global trade corridors that rely on fiat dollars. “We are just getting started.

Payment Networks

Finextra

JUNE 30, 2025

billion in volume as of May 2025. Offbeat Destinations Riding the Digital Wave One of the regions leading this transformation is Northeast India, long known for its raw beauty but historically underserved in terms of travel infrastructure. According to NPCI data, UPI transactions crossed 13.3

Digital Payments

The Payments Association

JULY 17, 2025

It’s a powerful new feature that brings enterprise-grade foreign exchange tools to mid-market businesses, who have traditionally been underserved in this area.

Treasury

The Fintech Times

MARCH 27, 2025

Today, we process over one billion transactions monthly, with total payment volume exceeding $22billion; enabling businesses and individuals in Nigeria to digitise their operations and thrive in its rapidly evolving economy. How is Moniepoint supporting the underbanked?

FinTech

Finovate

MARCH 17, 2025

presence ahead of its IPO, giving it access to millions of Walmart shoppers and increasing its loan volume, brand recognition, and potential investor appeal. loan volume. Walmart shoppers will soon be able to use Klarnas installment loans in-store and online, with OnePay handling the user experience and Klarna underwriting the loans.

BNPL

Finextra

JUNE 18, 2025

OnePay has selected Flagright’s AI-native transaction monitoring and AML compliance solutions, complete with AI forensics to strengthen its financial crime controls as its user base and transaction volumes expand. The partnership highlights OnePay’s commitment to innovation through smarter AI transaction monitoring.

AML

Finextra

JULY 14, 2025

The volume of inquiries handled by AI is staggering: by late 2024, it’s estimated that more than 987 million people worldwide use AI chatbots for various services, and banking is a leading sector in this trend. This improved first-contact resolution rates and reduced call center volumes. These AI assistants (e.g.,

AI

Fintech Finance

JULY 7, 2025

in volume and 14.6% The Fawri+ real-time payment system, a critical component of Bahrain’s domestic rails, saw its transaction volume increase by 20.5%, and value grow by 13.2%. Yet many of these businesses remain underserved by legacy systems. In the second half of 2024 alone, POS and e-commerce transactions rose by 20.4%

Central Bank

The Paypers

JUNE 27, 2025

It was chosen for its ability to integrate into government disbursement systems to manage high-volume payments, offering an infrastructure designed to move funds into people’s accounts with minimal friction. This is key for underserved or unbanked individuals, as no SSN or ID is required.

Debit Card

The Fintech Times

JULY 22, 2025

Whether it’s crypto, gaming, investment platforms, or other ‘underserved’ industries, these companies are often innovating faster than the systems around them can keep up. We’re already handling over £1billion in annual payment volume, with over 85 institutional clients and a trusted network of more than 50 fintech partners.

Risk

Finextra

AUGUST 4, 2025

Alert fatigue sets in when compliance staff become desensitized and overwhelmed by the sheer volume of alerts. If, say, a payments company stops servicing a certain region due to AML concerns, that’s lost revenue (and leaves underserved customers), a cost that stronger compliance tools might have averted. The toll on teams is severe.

AML

Stax

JUNE 18, 2025

Vertical SaaS companies often focus on developing solutions for complex or underserved industries that have typically been ignored by bigger software companies. Vertical SaaS companies often focus on developing solutions for complex or underserved industries that have typically been ignored by bigger software companies. through 2034.

Underserved

Finextra

JULY 7, 2025

in volume and 14.6% The Fawri+ real-time payment system, a critical component of Bahrain’s domestic rails, saw its transaction volume increase by 20.5%, and value grow by 13.2%. Yet many of these businesses remain underserved by legacy systems. In the second half of 2024 alone, POS and e-commerce transactions rose by 20.4%

Security

Finextra

JUNE 18, 2025

Fo Small and medium enterprises, often underserved due to opaque financials the data-driven profiling creates a new language of trust. Real-time tracking of global deal volumes might prompt a Bangalore-based SaaS company to raise short-term capital ahead of the U.S. interest rate cycle shift—before it impacts client payments.

Transactions

The Paypers

JUNE 25, 2025

It focuses on offering access to formal services by underserved people, such as individuals in low-income and rural groups, fragile contexts who may lack easy means to verify their identities, and those who are underserved by existing financial products and services.

Financial Inclusion

Finextra

JUNE 11, 2025

Suppliers that continue to overlook or underserve this market are leaving untapped value on the table. Small businesses bring not just volume but financial stability. Enterprises need processes and technologies that are built for volume and complexity, not just high-value deals.

Small Business

The Payments Association

JULY 18, 2025

Adopting such a universal model helps ensure that underserved communities are always at the forefront and can be combined with continuous education and AI-powered bias detection to preempt unconscious prejudice. This proactive approach fuels innovation, aligns values across partnerships, and mitigates reputational and operational risk."

Payments