The Payments Association

JUNE 16, 2025

Iain Armstrong Executive director, FCC Strategy "Although well intentioned and in line with the PSR’s responsibility to consumers, the APPR policy has proved to be a blunt instrument. Such a model enables firms to proactively stay on top of both their consumer protection and their fraud risk management obligations."

Scams 88

Scams Assessments Consumer Protection Fraud Prevention 88

The Payments Association

JANUARY 13, 2025

It addresses how evolving regulations shape the digital asset landscape, influencing innovation, compliance, and global competitiveness. With stablecoins now clearly recognised as property, consumers may have greater legal recourse in disputes with PSPs. Why is it important? What’s next?

Legal 88

Legal Stablecoins Cross-Border Due Diligence 88

The Payments Association

JANUARY 16, 2025

As the EUs most extensive effort to regulate the crypto market, MiCA seeks to address longstanding issues such as regulatory fragmentation, consumer protection, and market stability. This session is the second instalment in Clear Junctions webinar series addressing compliance challenges within the financial services sector.

Compliance 88

Compliance Cross-Border Payments Cross-Border Stablecoins 88

Clearly Payments

OCTOBER 30, 2024

Key regulations include: GDPR (General Data Protection Regulation) : For merchants targeting Europe, GDPR compliance is mandatory, emphasizing data privacy and protection. PSD2 (Payment Services Directive 2) : Also in the European Union, PSD2 aims to strengthen consumer protection and requires two-factor authentication for payments.

International Payments 105

International Payments Process Multi-Currency Cross-Border 105

Neopay

FEBRUARY 29, 2024

Contractual and marketing improvements : A significant percentage of firms reported improvements in consumer contracts and marketing strategies, indicating a commitment to enhancing consumer protection measures. At Neopay, we recognise the importance of regulatory compliance and consumer protection.

Consumer Protection 59

Consumer Protection Consumer Compliance Assessments 59

Fintech News

DECEMBER 9, 2024

However, this embrace of the new is not without a cautious side, as Singapore carefully balances innovation with robust regulation and consumer protection. GL1 is not merely a technological endeavour; it also addresses the crucial aspects of governance, risk management, and compliance.

Cryptocurrency 114

Cryptocurrency Cross-Border Consumer Protection Facilitators 114

The Payments Association

MARCH 17, 2025

How the FCA can define and balance acceptable risk in UK payments regulation to support innovation while ensuring financial stability and consumer protection. Exempting these businesses from certain consumer protection rules (where appropriate) could free up resources for innovation and expansion. Why is it important?

Regulations 88

Regulations Risk Stablecoins Payments 88

The Fintech Times

DECEMBER 11, 2024

The webinar addressed key challenges such as understanding authorisation processes, transitional requirements for businesses operating under previous regulations and the regulatory framework for stablecoins.

Regulations 69

Regulations Cross-Border Payments Cross-Border Payments 69

Fintech News

JANUARY 13, 2025

With governments in SEA grappling to balance innovation with consumer protection, fintech firms must navigate a complex web of compliance requirements. These factors, combined with a cautious global economic outlook, underline the need for fintech firms to adapt, innovate, and optimise their operations to survive and thrive.

FinTech 113

FinTech Cross-Border On-Demand Innovation 113

The Fintech Times

MARCH 3, 2025

The Payments Association , the trade group representing the payments sector, has launched its Payments Manifesto for 2025, urging the UK government to modernise the payment infrastructure to ensure consumer protection. The Payments Associations Manifesto shines a light on the key issues we need to address for a stronger UK.”

Governance 59

Governance Government Financial Inclusion Consumer Protection 59

The Payments Association

OCTOBER 14, 2024

Payments leaders would do well to rethink the assumptions underpinning prevailing consumer payments infrastructure and push for more innovative, privacy-oriented solutions. This article outlines key changes and steps firms must take to comply.

Privacy 88

Privacy Addressing CBDC Payer 88

Neopay

NOVEMBER 25, 2024

These changes aim to address persistent issues in safeguarding practices and enhance consumer protection. Why safeguarding matters Safeguarding ensures that funds received by payment and e-money firms are protected. The FCA’s consultation provides a roadmap to better safeguarding practices and consumer protection.

Consumer Protection 52

Consumer Protection Consumer Audit Due Diligence 52

Payments Dive

OCTOBER 2, 2023

The agreement, issued last week, addresses “shortcomings” in Discover Bank’s compliance management system for consumer protection laws, the company said.

Agreements 103

Agreements FDIC Consumer Protection Laws 103

PYMNTS

JANUARY 23, 2020

Parliament’s Internal Market and Consumer Protection Committee issued a resolution Thursday (Jan. 23) that will put rules into place to address the challenges of fast-developing artificial intelligence and automated decision-making technology.

Consumer Protection 52

Consumer Protection AI Automation Consumer 52

The Fintech Times

FEBRUARY 27, 2024

. “The most effective AI fraud prevention solutions integrate insights from fraud prevention, anti-money laundering (AML) and cybersecurity risk identification capabilities to address evolving threats or regulatory requirements.

Consumer Protection 69

Consumer Protection Payments Trends Stablecoins Consumer 69

The Payments Association

NOVEMBER 28, 2024

The objectives of PSD3 and PSR: Strengthening consumer protection Improved competition in payment Harmonisation of EU-legislation Where do PSD3 and PSR stand now? The UK already has regulations for Authorised Push Payment (APP) fraud to address similar issues. Understanding these changes is key to keeping the UK competitive.

Authentication 88

Authentication Regulations IBAN Rules 88

Fintech Finance

DECEMBER 18, 2023

The project seeks to establish a new community of stakeholders, including digital financial service providers, regulatory bodies, consumer advocates, and technology companies, to address the increasing complexity of the digital finance ecosystem. They no longer work to inform, protect, and empower consumers effectively.

Consumer Protection 52

Consumer Protection Consumer Visa Economy 52

Fintech News

NOVEMBER 20, 2024

The Monetary Authority of Singapore (MAS) is streamlining the product approval process for life insurers while maintaining robust consumer protection. This allows MAS to thoroughly assess these novel products for adequate pricing, capitalisation, and consumer disclosures before they are launched.

Product 102

Product Process Consumer Protection Compliance 102

Fintech News

JUNE 12, 2025

These developments were the focus of a recent webinar, “ Strengthening Your Crypto Compliance Program: Addressing AML and OJK Requirements ,” part of the Indonesia Crypto Literacy Program. For these firms, it’s a call to build trust, embrace transparency, and lead with compliance as the new currency of credibility.

Compliance 110

Compliance Travel Rule Risk Due Diligence 110

The Payments Association

NOVEMBER 29, 2024

In addition to deflecting claims, the purpose-built chatbot can handle all eligible fraud recovery cases and cardholder disputes related to the consumer protection framework of international card payment networks.

Disputes 88

Disputes Issuers Card Issuer Payment APIs and Integration 88

The Payments Association

OCTOBER 28, 2024

While it offers immediate relief to victims, it doesn’t address the root cause : stopping fraud at the source. New APP reimbursement rules The introduction of new APP fraud reimbursement rules on 7 October 2024 marks a significant step in enhancing consumer protection. Read More »

Scams 88

Scams Push-to-Card Fraud Detection Online and Mobile Banking 88

Clearly Payments

NOVEMBER 18, 2024

Chargebacks, while essential for consumer protection, can pose significant challenges to businesses. Customer Support Specialists Responsibilities: Address disputes proactively by resolving customer concerns before they escalate to chargebacks. For businesses, having an effective chargeback management system is important.

PCI DSS 59

PCI DSS Address Verification System (AVS) Disputes Card Network Rules 59

The Payments Association

DECEMBER 9, 2024

This adaptability strengthens biometric authentication, adding protection for consumers and businesses. Generative AI also addresses training challenges for AI models. Moreover, synthetic data can address issues of data bias, as generative AI can create more balanced datasets that reflect a broader range of scenarios.

Privacy 88

Privacy Payment Security AI Security 88

The Fintech Times

FEBRUARY 19, 2025

Increased choice of payment methods between and within wallets has the potential to benefit consumers and merchants by increasing competition between payment systems. Responses raised potential competition, consumer protection and operational resilience issues.

Regulations 72

Regulations Underserved Authorization Innovation 72

Neopay

JUNE 13, 2025

However, the EBA notes that its stance is not based on the assumption that MiCA alone is sufficient to address the risks of EMT transactions. Despite this regulatory flexibility, the EBA reaffirms the importance of maintaining high standards of consumer protection.

Regulations 52

Regulations Duplicate Fraud Prevention Procedures 52

The Fintech Times

DECEMBER 19, 2023

The reviews identified important learnings and raised concerns that required addressing. The focus is now on introducing limited and proportional regulation while considering BNPL services as a cost-effective means for consumers to access flexible credit.

BNPL 113

BNPL Regulations Finance Consumer Protection 113

Neopay

MAY 28, 2025

Businesses and consumers will benefit from new growth-focused Strategic Steer set for the Competition and Markets Authority (CMA), in the latest step of the governments agenda to reform regulation to drive growth as part of the plan for change.

Government 52

Government Governance Regulations Consumer Protection 52

Clearly Payments

SEPTEMBER 18, 2024

It acts as a consumer protection tool, allowing customers to reclaim funds for unauthorized transactions, fraud, or dissatisfaction with goods or services. A well-organized chargeback team minimizes these risks and protects the merchant’s bottom line.

Disputes 105

Disputes Fraud Prevention Payments Credit Cards 105

Neopay

JUNE 26, 2025

This is to ensure equally high standards of consumer protection regardless of whether a consumer is using EMTs or more traditional funds as a means of payment. The EBA considers such an alternative to be undesirable, given the burden that dual authorisation would impose on CASPs.

Regulations 52

Regulations IBAN Payments Authorization 52

Fintech News

APRIL 10, 2024

However, it also acknowledges the challenges in maintaining a stable value, a concern that regulatory bodies around the globe are diligently working to address.

Stablecoins 122

Stablecoins Regulations Risk Mitigation Digital Currency 122

Finextra

OCTOBER 23, 2024

Highlighting the role of AI, APIs, and blockchain in enhancing security and speed, while PSD2 and PSD3 drive open banking and consumer protection, the discussion focuses on innovations like embedded finance and instant payments that offer transparency and flexibility.

Technology 64

Technology IBAN Embedded Finance Instant Payments 64

Fintech News

FEBRUARY 27, 2024

The Act is notably focused on consumer protection, imposing stringent penalties for market misconduct and manipulation. As we look towards 2024, the dual focus on fostering growth in the digital asset sector while ensuring consumer protection is expected to remain a key theme in Malaysia.

APACS 125

APACS Regulations Stablecoins Cryptocurrency 125

Fintech News

JANUARY 21, 2025

The regulation outlines the framework for PKA operations, including institutional requirements, governance, data security, and consumer protection. It also addresses licensing, supervision, and compliance aspects, including provisions for the termination of PKA activities and the revocation of licenses.

Regulations 88

Regulations Consumer Protection Compliance Governance 88

The Payments Association

JUNE 16, 2025

It highlights major trade-offs in security, privacy, and policy that must be addressed before offline CBDC payments can scale. More complex risks, like counterfeiting and double spending, also need to be addressed to build trust. Enforcement and fallback rules will be needed to address stale or suspicious activity.

Settlement 88

Settlement CBDC Payment APIs and Integration Privacy 88

Fintech Review

JULY 24, 2024

Nubank’s growth underscores the potential for fintech to address inefficiencies in conventional banking systems. Governments need to create supportive regulatory frameworks that balance innovation with consumer protection. Nubank’s success is rooted in its focus on customer experience and transparency.

FinTech 105

FinTech Online and Mobile Banking Financial Literacy Financial Inclusion 105

Fintech Finance

OCTOBER 24, 2024

Survey results also point to consensus on the need for a consumer protection framework for CVRP, while most banks surveyed view CVRP as an opportunity to develop a new framework that benefits all ecosystem participants and addresses key issues with the current framework, like operational overhead, abuse, and inefficiencies.

Risk 98

Risk Use Case Payments Debit Card 98

Stax

DECEMBER 9, 2024

Promptly respond to customer inquiries, address concerns, and provide timely updates on order statuses and shipping information. Use address verification, CVV checks, and fraud scoring models to identify potentially fraudulent orders. Monitor suspicious activities and flag any irregularities for further investigation.

Credit Cards 88

Credit Cards Process Disputes Card Issuer 88