Fintech News

MARCH 24, 2025

Incoming DBS Group CEO Tan Su Shan is open to pursuing smaller, strategic acquisitions that align with the Singaporean banks core focus, while prioritising the growth of high-return segments such as wealth management and transaction banking.

Returns

Fintech News

JUNE 5, 2025

From seamless AI-powered interactions to rising concerns over digital fraud, shoppers are setting new expectations for speed, safety, and social responsibility. AI Is the New Shop Assistant AI is no longer a novelty in Singapores retail experience. These are, in fact, the key drivers of Singapore retail trends in 2025.

AI

The Fintech Times

FEBRUARY 19, 2025

The AI, fintech and innovation workforce is also growing, standing at 4,243 – representing a 43 per cent jump from the previous year. DIFC capitalises on AI success in 2024 Emerging technologies and the convergence of AI and fintech are contributing to the evolution of financial services and other future-focused industries.

AI

Fintech News

MARCH 26, 2025

AI and Data-Driven Leadership Piyush Guptas vision extended beyond digital banking into artificial intelligence. Under his leadership, DBS has been integrating AI into its operations since 2014. The bank currently runs over 800 AI models across 350 use cases , with an expected economic impact exceeding SGD $1 billion by 2025.

Online and Mobile Banking

The Fintech Times

FEBRUARY 6, 2025

Looking to empower businesses with comprehensive, real-time insights into individual companies credit profiles, martini.ai , the AI-driven credit analytics firm has launched Agentic AI Company Research. By merging credit spread data with essential corporate information, Agentic AI Company Research by martini.ai The post martini.ai

Research

Finextra

AUGUST 11, 2025

Resolution packs so insolvency practitioners can quickly return money. Monthly FCA returns with simplified reporting on safeguarding positions. Monthly FCA Safeguarding Return Requirement: All firms must submit a monthly safeguarding return to the FCA. The pack must be kept up to date at all times.

Reconciliation

Clearly Payments

OCTOBER 30, 2024

To protect your business and customers: Leverage fraud prevention tools : Many payment processors offer AI-driven fraud detection that monitors for suspicious behavior patterns. Handling Returns and Refunds Cross-border refunds are complex due to currency fluctuations and processing fees.

International Payments

Fintech News

MARCH 6, 2025

With a lineup of high-profile events, niche summits, and exclusive networking opportunities, from the Singapore Fintech Festival one of the world’s largest fintech gatherings to deep-dive forums on Web3, AI in finance, and digital payments, these events will shape the future of fintech in Singapore and beyond.

FinTech

Fintech News

FEBRUARY 4, 2025

Policy abuse includes taking advantage of return policies, falsely claiming refunds, or manipulating promotional benefits. A significant 62% of businesses are using AI-driven fraud prevention technologies to enhance security. These synthetic identities are then used to deceive retailers, making fraudulent transactions harder to detect.

Fraud Prevention

Fintech Finance

NOVEMBER 19, 2024

Klarna , the AI powered global payments network and shopping assistant, will soon be available on Google Pay. Users will be able to manage their purchases seamlessly in the Klarna app—tracking deliveries, handling returns, and managing repayments—all in one place. Starting next year, Google Pay users in the U.S.

BNPL

Fintech Finance

FEBRUARY 4, 2025

Worldpay , a global industry leader in payments technology and solutions, today announced it has entered into a definitive agreement to acquire Ravelin , an AI-native fraud prevention platform headquartered in London, UK. KeyBanc Capital Markets served as exclusive financial advisor to Ravelin.

Fraud Prevention

The Fintech Times

JANUARY 30, 2025

PAY360 , the UK-based event dedicated to the global payments ecosystem, is preparing to return in 2025 at ExCeL London in March. The event anticipates covering the likes of open banking , AI-driven payment solutions, and regulatory changes , while providing actionable insights to help businesses stay ahead in the payments industry.

Returns

The Payments Association

JUNE 29, 2025

ID-Pal , the leading experts in AI-powered identity verification, today announces the launch of ID-Pal Once at Money20/20: a reusable KYC solution that enables organisations to simplify operational processes, control costs and focus on growth while delivering a seamless user experience as standard.

Verification

Stax

APRIL 3, 2025

Currency conversion fees – Extra fee for international payments paid in foreign currency that need to be converted into USD Refund fees – Some providers charge a fee for businesses that issue a refund to cover the cost of returning funds to the buyer. Save payment details and enable the auto-fill feature for returning customers.

Payment Solutions

The Fintech Times

FEBRUARY 17, 2025

Welcome to Edition 59 of The Fintech Times , where we explore how AI is reshaping banking, from boosting efficiency to cutting costs. With around 60% of banks fully integrating AI, the industry faces a strategic divideprioritizing productivity or reducing expenses. Happy reading!

FinTech

Finextra

JUNE 13, 2025

Customers return not because they’re trying to “work the program,” but because it just works, and that too effortlessly. When your customers realize that every payment they make provides some value in return, then they are likely to choose your business repeatedly. That’s how closed-loop transactions create value.

Payment APIs and Integration

The Payments Association

JUNE 11, 2025

A shift toward AI-driven, integrated fraud management systems aligned with tightening UK regulations. Technology is evolving—But not a silver bullet AI-powered defences are advancing rapidly, from intent-based detection to behavioural biometrics. Generative AI and biometrics, including behavioural biometrics, offer massive potential.

Risk

Fintech Finance

NOVEMBER 22, 2024

These include instant payouts and SEPA Direct Debit, leveraging AIS technology to verify bank accounts and support digital mandate signatures, providing a fast and secure alternative to traditional payment methods like cards. Since its founding in 2008, Trustly has seen rapid growth, partnering with over 9,000 businesses across 33 markets.

Transactions

The Fintech Times

JANUARY 23, 2025

. “Sustainable finance is one of the first topics of conversation in most financing deals today making digital solutions that automate processes and provide real-time ESG data essential, not only in supporting risk and return decisions and compliance, but in enhancing long-term financial performance and sustainability.

FinTech

Finextra

JULY 2, 2025

Secure systems, clear return policies, and trust symbols can help. How Technology Helps New technologies like Artificial Intelligence (AI) are helping improve payment experiences. AI can detect fraud, fill in customer details quickly, and recommend payment options based on past behavior.

Online and Mobile Banking

Finextra

JUNE 26, 2025

And if your customers don’t feel safe while making payments, they won’t return. Yes, trust is everything. You know this already. But what’s often unclear is how to stay secure and compliant in a space that’s constantly changing. That’s where PCI DSS, PSDS2, and AML come in. It expresses the views and opinions of the author.

PCI DSS

The Fintech Times

NOVEMBER 6, 2024

Singapore FinTech Festival returned for its ninth annual edition, bringing together policy, finance and technology communities at the Singapore EXPO. Data Tokens – A new way for people to control their data and enhance their shopping experiences, powered by AI.

Product

The Payments Association

JULY 11, 2025

How modern point-of-sale (POS) systems are evolving into cloud-native, AI-driven platforms central to retail operations. The strategic adoption of AI, IoT, mobile, and biometric tech to future-proof payments and retail operations. Customer relationship management integration yields particularly strong returns. What’s next?

Point-of-Sale (POS)

Finextra

JULY 10, 2025

When a payment fails — due to fraud checks, technical issues, or user error — it can result in lost revenue and a frustrated customer who may not return. Many PSPs use AI and machine learning to monitor performance data in real-time, identifying which factors lead to success or failure and adjusting routing rules accordingly.

Transactions

Finovate

NOVEMBER 18, 2024

Qover, an insurtech based in Brussels, Belgium, has partnered with Mastercard to provide return shipping cost protection when retailers do not offer free returns. Qover’s platform makes return protection both easy and accessible. Qover made its Finovate debut at FinovateEurope 2018 in London.

Visa

Clearly Payments

FEBRUARY 27, 2025

Comparing Large vs. Small Online Retailers The dominance of large retailers is driven by their vast logistics networks, AI-driven personalization, and competitive pricing. 2 Alibaba 27% 8.0 3 Walmart 10% 4.2 4 Shopify Stores 8% 3.5 5 eBay 5% 2.1

BNPL

The Payments Association

NOVEMBER 12, 2024

Financial criminals are exploiting digital advancements and deploying sophisticated tools like AI to breach systems, pressuring financial institutions (FIs) to respond with equally advanced defences. To address these challenges, 55% of merchants aim to improve fraud AI/ML accuracy, and 51% seek to enhance fraud orchestration.

Financial Crimes

The Payments Association

MAY 3, 2025

It highlights how innovation, regulation, AI, and risk management are shaping the future of payments and impacting business models. Participants tackled five central themes: underleveraged innovation, the operationalisation of AI, regulatory challenges, the evolution of embedded finance, and strategic risk planning for 2025 and beyond.

Payment APIs and Integration

Fintech News

JULY 14, 2025

Rather than cost reduction, firms are prioritising strategic benefits such as scalability, revenue growth, and the enablement of artificial intelligence (AI). Return on investment is increasingly viewed through a strategic lens.

APACS

Fintech News

MARCH 24, 2025

Furthermore, 62% of businesses are using artificial intelligence (AI) to help prevent fraudulent transactions in their stores. Refund fraud occurs when a fraudster becomes well-acquainted with a businesss policies and take advantage of things like returns, refunds or promotions.

Phishing

Finovate

JULY 23, 2025

“With this new investment, we intend to accelerate our AI-led product development initiatives and expand our go-to-market and client success teams to meet growing market demand and drive exceptional client outcomes. Earlier this year, Quavo published a report showing the impact of fraud resolution on customer loyalty.

Disputes

The Payments Association

JANUARY 13, 2025

They use AI to impersonate others online, mimicking voices and live videos with alarming accuracy. To counter this growing threat, the industry must leverage AI to detect and halt anomalies in real time, strengthening defences against this evolving form of fraud.

Scams

Fintech Finance

JUNE 15, 2025

Justt , the leader in AI-based chargeback management, announces Dispute Optimization, a first-in-market capability designed to help merchants make informed and timely decisions on chargeback disputes, reducing associated costs and ensuring the highest possible returns, at scale.

Disputes

The Fintech Times

JUNE 3, 2025

Each buyer is paired with a licensed agent who uses Zowns AI-driven tools to find budget-matched homes, share real-time comparables, and predict winning offers while handling negotiations and paperwork to ensure a smooth transaction. The tailored experience continues with a dedicated account manager. Instead of pocketing the standard 2.5

Process

The Fintech Times

APRIL 17, 2025

Xceptor , the intelligent data automation platform for financial markets, and OnCorps , a provider of pre-trained AI and agents for financial operations, are partnering to bring advanced reconciliations and confirmations solutions to the industry.

FinTech

Stax

JULY 21, 2025

AI-powered commerce Going beyond protection, Mastercard introduced Agentic Token and Mastercard Agent Pay, systems built for autonomous or “agentic” commerce. With this capability, AI agents can execute tasks and transactions (like booking and buying) on behalf of the user. Both Visa and Mastercard offer a range of security benefits.

Visa

Stax

MARCH 18, 2025

3D Secure (3DS) authentication and AI-powered fraud detection add extra security layers. Payment processors with integration issues lead to operational inefficiencies and diminish the return on investment. They also have chargeback prevention and dispute management tools to resolve issues before they escalate.

Process