AI Becomes the Banker: 21 Case Studies Transforming Digital Banking CX
Finextra
JULY 7, 2025
Fraud-fighting models double detection rates, block over $350 million in attempted theft for the case and slice scam losses by up to 50 percent, with one bank saving 17 percent more funds for clients and processing 250,000 security queries each month. Impact: This proactive detection prevents fraud before customers even realize an issue.
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