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Customers of DBS and POSB experienced difficulties accessing mobilebanking services on Monday (2 June). Reports indicated slowness when users attempted to log into the DBS digibank mobile app. In an update issued at 4:01pm, DBS Bank acknowledged the issue and said it was working to restore services.
This Friday, March 28, 2025, marks the end of an era for DBS Bank as Piyush Gupta steps down after an extraordinary 16-year tenure as Chief Executive Officer. During his tenure, he turned DBS from a traditional lender into a globally recognised powerhouse of digital banking. His leadership has been nothing short of transformative.
interactive investor (ii) has rolled out NatWest’s multi award-winning open banking payments solution Payit , to enable their customers to deposit funds onto the investment platform immediately to allow investments to be made. Customers can now use Payit by NatWest to make a payment/a fund deposit online through the ii website and app.
Utilita , the UK-based pay-as-you-go energy supplier, is rolling out ‘Payit’, the open banking payments solution from NatWest. Powered by open banking technology through payments initiation, Payit by NatWest provides customers with an additional digital payment method to be able to manage their energy payments safely and securely.
It provides access to game credits, gift codes, and vouchers using familiar local payment methods such as mobile carrier billing and e-wallets. Recognised as one of Asia’s fintech unicorns, Airwallex offers various financial services, including cross-border payments, global business accounts, and embedded finance solutions.
Artificial intelligence (AI) is helping organisations take their offerings to the next level, and reflecting on how it has done so over the last few years for itself, the US based financial institution, Bank of America has revealed that AI is now embedded across multiple business lines and areas including global technology, operations and training.
Particularly concerning is the growing sophistication of these attacks, which target personal and corporate accounts through increasingly convincing deceptions. This has led to a noticeable uptick in card-related fraud, especially in remote purchases, where criminals use stolen card details for online transactions.
The horse in front Just like the vast natural grassland of the Kazakh Steppe, which lies in contrast to the modern cities of Astana and Almaty, so is the traditional banking landscape (dominated by three large banking groups) contrasted by a fast-moving digital leader – Kaspi.kz (Kaspi). However, this was not the case for Kaspi.
In 2025, the way we pay bills online is about more than just convenience, it is about control, personalisation, and financial transparency. So what are the best ways to pay bills online in 2025? Consumers expect fast, mobile, and intuitive experiences when they pay bills online.
With mobile wallet adoption expected to reach 63% in 2025 and the prepaid card and e-wallet market projected to grow, the country stands as a digital payments leader in Southeast Asia. From bank-backed apps to fintech-led super apps, the market is being shaped by innovation, integration, and rising user expectations.
Banks turned to a powerful ally: artificial intelligence. AI didn’t just automate services—it began shaping intimate, context-aware journeys that feel less like banking and more like a personal concierge for your financial life. Banks around the world rolled out AI-powered personalization features in 2024. The result?
Armenia Population: +2,967,000 Capital, financial hub and largest city: Yerevan Gross domestic product (GDP) per capita: +$8,500 Access to a formal financial account (adults): 52.3 per cent Central Bank of Armenia (CBA) Armenia’s growth has been driven in part by its young, tech-savvy population. per cent holding a credit card.
Consumers and small businesses generally feel they get more value from fintechs than traditional banks, according to the findings from a recent survey by the Financial Technology Association , the DC-based trade association representing fintech industry leaders.
Consumers want online payments to be fast, easy and secure. But the current online payments experience is often encumbered by clunky checkouts, inconsistent security and rising fraud, leaving shoppers and merchants wary and frustrated. That enables a card-present transaction online – something that has never been done till now.
Online travel booking company Expedia is partnering with mobilebanking and lending fintech Upgrade to make its cruise booking services more accessible. ” Founded in 2017, Upgrade is a digital banking platform headquartered in California. Upgrade launched the Flex Pay brand in 2024, rebranding it from Uplift.
Understanding ACH credit payments means understanding the way in which different types of ACH payments are processed in the US banking system. The receiving bank then credits the money to the account of the receiving customer. The receiving bank then credits the money to the account of the receiving customer.
Investment platform, interactive investor has improved the way its customers can make payments or deposit funds online as it partners with UK bank, NatWest. The option is available to all ii customers with a bankaccount with access to onlinebanking or a mobilebanking app.
The Australian Securities and Investments Commission (ASIC), the country’s financial regulator, has filed documents against HSBC Bank Australia as it alleges the bank failed to adequately protect customers from being scammed out of millions of dollars. “All banks need to pull their weight in the fight against scams.
Texas-based Sage Capital Bank has partnered with digital banking solutions provider Apiture. Courtesy of the partnership, Sage Capital Bank will deploy Apiture’s Consumer Banking, Business Banking, and Digital Account Opening solutions, as well as its Data Intelligence solution.
Salad Money , an online loan provider, is rolling out Payit, the open banking payments solution by NatWest , to enable its customers to make loan repayments more easily. By eliminating the need for card details, typically stored by third parties, NatWest minimises the risk of online fraud. No more 16-digit card numbers.
He brings over 30 years experience in financial services with senior roles across global banking, private equity and accounting. He also joins the board of Quantum as director of fintech and banking, helping with its plan to list on the London Stock Exchange in 2026. He will also manage TrueLayers European operations.
In keeping with its constant dedication to providing cutting-edge services to its customers, National Bank of Kuwait (NBK) announced introducing a new service that allows customers to confirm payment transactions online through the NBK MobileBanking App, making itself as the first provider of this service in Kuwait.
Mobilebanking is a rapidly growing market that’s projected to hit a value of US$7 billion by 2032. The 2023 study, which analyzed malware targeting banking apps, uncovered that 29 malware families targeted 1,800 banking applications across 61 countries last year.
Singapore’s OCBC Bank experienced technical difficulties on 1 September (Sunday) that temporarily disrupted its internet and mobilebanking services. Customers encountered challenges accessing their accounts and conducting online transactions.
Many banks braced themselves for an oncoming surge in the number of consumers accessing their financial accountsonline or via mobilebanking apps, but safely and seamlessly providing that access remained tricky for many in the space. Developments Around the Cloud Banking World. customers in late May.
An answer to our pain has been developing over the past few years through paying with bank payments or transactions. This month we wanted to look at the options available, their benefits, and where you can find these pay by bank options. The Pay by Bank Process So how does pay by bank work?
Bank of America continues its winning streak in the annual benchmark that evaluates the online and mobile experience for small business customers of the top 11 national and regional banks that focus on small business digital banking.
Indiana-based New Washington State Bank (NWSB) has selected Apiture’s Digital Banking Platform to power its online and mobilebanking solutions. The community bank will also deploy Apiture’s Account Opening and Data Intelligence solutions to onboard customers faster and to offer tailored campaigns.
Chime , a mobile-based startup delivering banking services that has gained strength during the pandemic, is here to stay, according to CEO Chris Britt , CNBC reports. The company’s good fortunes come as people have largely stopped trying to conduct business transactions in person that they can do online.
Interest rates for savings accounts have become a prominent topic in recent years, driven by changing central bank policies and increasing inflation. In Singapore, banks have adjusted their offerings to attract customers by offering more competitive interest rates. inclusive of the prevailing interest rate of 0.05% p.a.)
One common theme amid bank earnings — beyond lofty trading revenues gleaned from Wall Street — has been the increased uptake of mobilebanking. Stats from banks, pretty much across the board, have given evidence that consumers have been pivoting to their mobile devices to attend to their everyday financial needs.
TRANSFOND , the Romanian Banking Association , and the entire banking community in Romania announce that the new RoPay system has become operational. RoPay allows users to make instant mobile payments in line with the national payment scheme. The first available use is for proximity-based person-to-person (P2P) payments.
Migration to mobile and digital banking ramped up during the pandemic. It’s one of numerous revelations in PYMNTS’ Leveraging The Digital Banking Shift Report , a collaboration with Feedzai , based on a survey of nearly 2,200 U.S. account holders. percent of onlinebanking customers using digital channels more. “Our
Wells Fargo is launching a new, low-cost bankaccount — with access as well to a new digital payments service — in its latest move to push beyond a series of scandals. bankaccount, the bank noted in its announcement. The bank said it will also waive the $5 fee for younger account holders ages 13 to 24.
In Asia-Pacific (APAC), fraud is becoming an increasingly serious challenge for financial institutions, an issue that has been exacerbated by the rapid adoption of digital transactions and onlinebanking. The money was sent to accounts at Manila-based RCBC and then vanished into the casino industry in the Philippines.
Anecdotal evidence suggests that this trend is caused by increased numbers of shopping trips, the transition to hybrid working, the use of multiple bankaccounts, and the increased use of Buy Now Pay Later (BNPL) services. Key figures for 2023 The total number of payments made in the UK increased by five per cent to 48.1 billion).
American consumers have fallen for mobilebanking apps, but up to now, most businesses were not seemingly showing apps the same love. With the number of mobilebanking customers now outnumbering those who bank at branches for the first time, consumers have warmly embraced banking via mobile apps.
5), J.P.Morgan CEO Jamie Dimon said banks that don’t adapt in how they deal with customers will go the way of the dinosaurs. Banks are good at creating pain points by making customers sign several forms and documents, Dimon told Sibos attendees. “We We’re a mobile app, and that’s how we deliver our services.”. On Monday (Oct.
The plastic card, by necessity, is giving way to digital cards, and mobile apps are bringing card-not-present transactions, increasingly, to mobile devices. She noted that mobile app use is up double-digit percentages as of April, when the pandemic shifted so much of everyday life online.
The pandemic has had a significant impact on consumer adoption of online and mobilebanking services as more people are digitally engaging with their banks to curb health risks. Mobilebanking use is ticking up, especially among younger users, with PYMNTS data showing that 75.9 Bank Branches’ Lasting Legacy.
We can hail a ride from a mobile app, and our transactions for all sorts of goods and services can be easily paid for from our phones. There are a wide variety of digital payment types, such as mobile POS systems, contactless payments, and digital wallets. All you need to use a digital wallet is a smartphone.
Mitek , which provides software and authentication services, said it has upped its game with its release of Mobile Deposit 4.8, a mobilebanking app. Its Mobile Deposit solution has been licensed by more than 6,400 financial institutions. Premier” checking account customers.
The pandemic is reshaping banking. The conversation came against a backdrop where, as noted in a recent PYMNTS Tracker , a majority of Americans did their bankingonline last year. As more banking has shifted online, an increasing amount of that online activity is occurring across mobile conduits.
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