Fintech Finance

JULY 15, 2025

These innovations empower finance teams to streamline collections, resolve disputes faster, and make smarter credit decisions—all from a single, intelligent platform. The release introduces powerful new AI capabilities, including Agentic Email, Cases (Dispute Management), Credit Review, and Collections Analytics.

AI

Fintech Weekly

JUNE 5, 2025

And the analogy fits as some of the competition for those resources feels like the wild west in terms of sharp conduct and disputes. It’s like 1849 and this is the data center goldrush. In fact, the most critical battle. From the very beginning, FinTech has.

Risk

Fi911

OCTOBER 15, 2024

And, by responding swiftly to chargeback alerts, merchants can potentially resolve disputes directly with the customer, possibly preventing the chargeback from being officially filed. First, they offer an opportunity to proactively manage potential chargebacks, allowing merchants to resolve disputes before they escalate.

Disputes

Fintech Finance

SEPTEMBER 26, 2024

Friendly fraud — in which consumers dispute legitimate transactions — has surged in recent years, making it crucial for merchants to adopt sophisticated solutions to mitigate this issue. According to the Ravelin Fraud and Payments Survey 2024 , 52.4%

Fraud Prevention

Fi911

JUNE 18, 2024

Visa Resolve Online is a platform designed to streamline the resolution of payment card disputes. It allows both cardholders and issuers to manage and resolve disputes efficiently and effectively. This is done by ensuring a swift and fair resolution of any issues related to Visa card transactions. What Is Visa Resolve Online?

Disputes

Clearly Payments

AUGUST 6, 2024

Win Rates Merchants’ success in disputing chargebacks varies across different card networks. Product or Service Issues: Comprising 20% of chargebacks, these disputes arise from issues with the quality or delivery of products or services. Financial Impact The financial impact of chargebacks is significant for all card networks.

Disputes

The Payments Association

FEBRUARY 27, 2025

We saw a need for a proactive, real-time solution that prevents disputes before they become chargebacks. Automated chargeback management: Streamline the dispute resolution process with pre-set rule automation, reducing manual intervention and speeding up resolutions. How it works Avoided.io Why avoided.io is unique Avoided.io

Fraud Detection

The Payments Association

MAY 16, 2025

Customer disputes over transactions that appeared final but werent. Front-Loaded Risk Mitigation SWIFT advocates pre-transaction screening to prevent post-settlement disputes. Certain frameworks mandate fund returns under dispute, while others leave it discretionary. FX exposure from failed settlements.

ISO 20022

PYMNTS

OCTOBER 21, 2020

21%: Portion of consumers who have disputed a transaction within the last two months. Data: $65B: Value of in-person POS payments made with Apple Pay in 2019. 500K: Number of businesses the combined VersaPay/Solupay will have in its network. 99.5%: Share of B2B transactions done offline in the Middle Eastern region.

SWIFT

The Fintech Times

JULY 29, 2024

Ensuring property disputes can be sorted quickly and peacefully is an extremely important aspect of ensuring booming ecosystems can continue to thrive. In light of this, Dubai Land Department (DLD) has successfully completed 647 real estate settlements using Oqoodi, the digital platform navigating land and property disputes.

Settlement

Fintech Review

JUNE 25, 2024

Traditional contract processes are plagued by inefficiencies, delays, and potential disputes. Cryptocurrencies like Ripple (XRP) and Stellar (XLM) have developed blockchain-based solutions specifically designed to facilitate swift and cost-effective cross-border payments. The implications for fintech are profound.

Blockchain

Fintech Finance

SEPTEMBER 24, 2024

Furthermore, the manifesto includes policies to encourage the use of interoperable dispute management systems to tackle first party fraud and reduce errors and the adoption of robust digital verification frameworks to create a safer financial ecosystem.

Cross-Border Payments

Fintech Finance

JANUARY 25, 2024

The initial phase includes the launch of ServiceNow Disputes Management, Built with Visa—a single, connected disputes resolution solution for issuers. Managing disputes currently involves multiple systems and teams, and many financial institutions often use siloed solutions that are not fully integrated with one another.

Disputes

EBizCharge

APRIL 26, 2024

From honest mistakes to deliberate disputes, the reasons behind short-paid invoices can vary. Contractual disputes: In some cases, a misunderstanding or disagreement about the contract terms may occur, leading to short payments while negotiations take place. For these reasons, resolving disputes as quickly as possible is imperative.

Disputes

PYMNTS

SEPTEMBER 12, 2016

The backlash on Capitol Hill has been swift. The bank, for its part, has said that it admits to the sham accounts but disputes banking regulators’ contention that Wells Fargo’s business model is to blame. NYT quoted Sen.

Disputes

Clearly Payments

JANUARY 8, 2024

Chargeback Risk: Chargebacks occur when customers dispute a transaction and request a refund directly from their bank. Implementing effective chargeback management practices is essential to minimize their occurrence and address disputes promptly. Chargebacks are generally the biggest concern that most merchants have.

Risk Management

Nanonets

SEPTEMBER 8, 2023

The sender's bank transmits a message through a secure messaging service like SWIFT or Fedwire. NACHA for ACH and government-run rails like FedWire & Swift for Wire. Once initiated, you cannot cancel a wire but can be recalled or disputed. However, dispute resolution isn't guaranteed.

Wire Transfer

The Fintech Times

MARCH 4, 2024

Klarna’s AI Assistant handles a wide array of queries, including refunds, returns, payment-related issues, cancellations, disputes, and invoice inaccuracies, ensuring swift and effective solutions. .” Other services Klarna is also offering 24/7 customer service from experts.

AI

PYMNTS

JANUARY 30, 2019

The crime happened in February of 2016, when a group of unknown individuals used fake orders using the SWIFT payments system to steal money from the Bangladesh central bank account at the Federal Reserve Bank of New York. RCBC is disputing the account. The lawsuit will be filed in the U.S.

Money Laundering

EBizCharge

JUNE 20, 2024

Establish an effective dispute management procedure Establish clear dispute management protocols to ensure any AR discrepancies are handled quickly and effectively. This approach saves time and prevents disputes from escalating, which can further delay payment. Reporting the Dispute Step 2. Resolving the Dispute Step 5.

Best Practices

PYMNTS

MAY 1, 2018

The vast majority (91 percent) said they used the Bacs system to make their B2B payments, though half said they used SWIFT more than four times a month. Nearly the same amount (45 percent) said they used paper checks, and more than half (52 percent) used the Faster Payments scheme. Where Problems Persist.

B2B

Clearly Payments

NOVEMBER 10, 2023

This immediate response capability ensures swift issue resolution, minimizing potential financial losses and maintaining the integrity of financial transactions. Chargebacks occur when customers dispute transactions, leading to the reversal of funds. Effectively handling chargebacks during reconciliation involves a systematic approach.

Reconciliation

PYMNTS

AUGUST 22, 2019

In finalizing the issue, the ECB’s new chief supervisor Andrea Enria is ending a two-year dispute between Frankfurt and Brussels. Banks will now have three years to cover an unsecured delinquent loan and nine years if the note is backed by real estate. Borrowers with other types of collateral will have seven years to repay. percent in Italy.

Cross-Border

EBizCharge

MAY 13, 2024

Improving the customer experience: Automated payment systems can enhance customer satisfaction by providing customers with more convenient payment methods through online payment portals, easy access to their account information, and swift resolution of payment issues.

Automation

Stax

MARCH 26, 2024

Have a swift action plan in place, including immediate access to provider support and staff trained to troubleshoot common issues. Disputes and chargebacks Clear communication is key to reducing payment disputes. Technical issues Technical hiccups are inevitable, but their impact can be minimized.

PCI DSS

Fintech Finance

FEBRUARY 27, 2024

It proficiently handles a wide array of queries, including refunds, returns, payment-related issues, cancellations, disputes, and invoice inaccuracies, ensuring swift and effective solutions.

AI

Nanonets

MAY 8, 2024

Swift identification of discrepancies prevents revenue leaks, while transaction life cycle visibility ensures thorough monitoring. Dispute Handling : Stripe provides robust dispute handling mechanisms, enabling businesses to efficiently manage and resolve payment disputes, safeguarding revenue and maintaining customer trust.

Reconciliation

Innovative Payments Association

MARCH 7, 2024

IT can t ransition reviews from a manual process to an automated one, helping to improve productivity and efficiency.

Card Issuer

EBizCharge

JUNE 3, 2024

The right payment processing solution will provide Epicor users with flexible payment options and a streamlined checkout process, delivering swift and seamless transactions. How does Epicor handle payment disputes and chargebacks? Epicor doesn’t directly manage disputes and chargebacks.

Process

Nanonets

DECEMBER 10, 2023

Real-time Visibility and Tracking: IDP enables swift extraction of relevant information for real-time tracking and monitoring of shipments. Furthermore, the automated processing of POD documents contributes to a significant reduction in disputes.

Automation

PYMNTS

JUNE 26, 2019

Children and childcare expenses can often force divorced parents to stay in communication with each other when would rather not, sometimes resulting in uncomfortable exchanges and disputes over who owes what. The complications involved in tallying and balancing receipts add yet another tense layer to the dissolution of a marriage.

Technology

PYMNTS

JUNE 21, 2019

Shared childcare expenses force divorced parents to stay in communication well after the marriage ends, resulting in what can be uncomfortable disputes over who owes what. How Payment Apps Help Divorced Parents Avoid Money Tensions. Find the full story in the Tracker. Deep Dive: How Faster Payments Feed the Gig Economy.

Real Time Payments

EBizCharge

JULY 2, 2024

How do I handle disputes over payments? Handle payment disputes professionally by listening to the customer’s concerns and investigating the issue thoroughly. If necessary, offer solutions, such as payment plans or adjustments, to resolve the dispute amicably and maintain a positive customer relationship.

Contactless Payments

Stax

AUGUST 29, 2024

Robust tools for dispute and chargeback management are also desirable. You can’t avoid them, but things will be a lot easier if your PSP provides the tools to help you manage such disputes more efficiently and reduce associated costs. So, they act swiftly to protect themselves anytime there is a risk of financial loss.

Payment Service Provider (PSP)

PYMNTS

JUNE 5, 2019

Perhaps, unsurprisingly, SJM is backing GOQii in its dispute with Flipkart — with Mahajan further noting his intention to discuss GOQii’s legal case against Flipkart with government officials, as well as the general subject of online discounting. We are engaged with the supplier to come to a swift resolution,” Flipkart said in a statement.

Legal

Nanonets

MAY 29, 2024

It is involved whenever goods or services are being procured and plays critical roles in formalizing agreements tracking orders controlling expenditures resolving disputes However, managing these purchase order documents manually is a big hassle.  Today, the purchase order has become an indispensable part of modern businesses.

Small Business

PYMNTS

FEBRUARY 7, 2020

“Utilizing a cross-border service like SWIFT has a few shortcomings. When this process occurs manually at the end of the month or financial period, the pain of mitigating disputes, managing contract compliance and avoiding errors is so significant that financial losses are almost inevitable.

Volume