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Finance AI Chatbots for Businesses

The Finance Weekly

Finance Artificial Intelligence (A)I chatbots are reshaping how businesses handle customer interactions and streamline financial operations. In fact, research shows that chatbots can cut call, chat, and email inquiries by up to 70%, while also boosting customer satisfaction and saving about 33% per voice engagement.

AI 130
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International Fraud Awareness Week: PSR Research Shows Reimbursed Fraud Victims Feel More Vigilant About Fraud Risks, Not Less

Fintech Finance

Marking International Fraud Awareness Week, the Payment Systems Regulator (PSR) has published research showing the emotional and financial toll of Authorised Push Payment (APP) fraud on UK consumers. Increased transparency through data: The PSR’s annual APP fraud performance data shows consumers how effectively banks handle fraud.

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Are Traditional Banks Keeping Up With Embedded Finance, or are They Falling Behind?

The Fintech Times

Embedded finance is rapidly changing the way consumers and businesses alike interact with financial services. As traditional banking processes are replaced by more integrated financial solutions, companies across industries are embedding payment processing, lending, insurance, and investment services directly into their platforms.

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From Open Banking to Open Finance to DeFi: The Open Evolution of Finance

Finextra

Location Joburg Followers 5 Opinions 22 Follow Unfollow Open Banking has moved from regulatory idea to industry reality, driving transformation by enabling secure, permissioned data sharing between financial institutions and third-party fintechs. The impact has been profound at a macro level.

Finance 52
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Apadmi: Banks ‘Must Address Issues Before They Escalate’, as Only 23% of Brits Trust Finance Apps

The Fintech Times

While financial apps have become central to personal finance management in the UK, almost one in four Brits believe that these apps are ‘in need of improvement’ in some way, mobile app service provider Apadmi has revealed. Apadmi also determined theeasiest-to-use mobile banking apps, according to its respondents.

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How Has AI Impacted the Embedded Finance Space in Recent Years?

The Fintech Times

This April, The Fintech Times is focusing on all things embedded finance, the integration of financial services into non-financial products and services. As the space rapidly develops, we look to highlight the latest developments, initiatives and challenges embedded finance has to offer and overcome across the globe.

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What Should We Expect to See From Embedded Finance in 2024?

The Fintech Times

This April, The Fintech Times is focusing on all things embedded finance, the integration of financial services into non-financial products and services. As the space rapidly develops, we look to highlight the latest developments, initiatives and challenges embedded finance has to offer and overcome across the globe.