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Chargebacks: A Survival Guide

Cardfellow

The burden of proof to show that a customer has been rightfully charged falls on you, and when consumers successfully dispute charges, you lose both the product sold and the revenue from that sale. Even when a dispute is unsuccessful, the acquiring bank will withhold payment for any chargebacks until the matter is resolved.

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Tackling friendly fraud with AI precision

ACI Worldwide Blog

On this page Friendly fraud, which occurs when legitimate customers dispute transactions post-purchase, is a growing issue for businesses. Often mistaken for true fraud, these disputes cost retailers $100 billion annually. The post Tackling friendly fraud with AI precision appeared first on ACI Worldwide.

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Finix Launches WooCommerce Plugin to Simplify E-Commerce Payments for Millions of Merchants

Fintech Finance

Automated Transaction Management: Manage disputes, refunds, and ACH returns with built-in webhook support and real-time automation to reduce manual work. For more information about the Finix for WooCommerce plugin, read our blog or visit [link].

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Has Your Business Outgrown PayPal?

Cardfellow

For example, PayPal is known for “buyer-friendly” policies, making it easy for consumers to dispute purchases. However, that’s not specific to PayPal, as consumers can dispute any transactions made with credit and debit cards. appeared first on CardFellow Credit Card Processing Blog. The post Has Your Business Outgrown PayPal?

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FedNow and Credit Card Processing

Cardfellow

Credit cards also have better dispute options. With credit cards, if there’s an issue with your purchase and the business won’t work with you, there’s an option to dispute the charge with your credit card company. The post FedNow and Credit Card Processing appeared first on CardFellow Credit Card Processing Blog.

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Credit Card Merchant Services: What to Look for (and What Most Businesses Miss)

Stax

In this blog, we’ll explore how to approach credit card processing like an opportunity instead of just another expense. Whether its a technical issue or a chargeback dispute, having a real person to talk to can make all the difference. When leveraged strategically, these services can become a key driver of business growth.

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How Refunds Affect Your Merchant Account

Cardfellow

Chargebacks, on the other hand, happen when the customer initiates a dispute with their bank. In this case, they’re unhappy with the transaction but either your business refused to issue a refund, or the customer didn’t try to obtain a refund but went straight to a dispute.