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The End of Average: AI Is Rewriting the Rules of Digital Banking CX

Finextra

First, they act as 24/7 guides: an AI bot can understand a customer’s query in natural language and either provide the answer or walk the user through the steps to complete a task. Second, these bots leverage AI to handle multi-step requests that previously might have required an employee. These AI assistants (e.g.,

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My Thoughts on the Dopamine Rush of Money20/20

Finovate

The majority of people on the networking floor I spoke with had not read the entire, 594-page ruling. Panel discussions surrounding the rule also tended to agree that the purpose of the rule is data ownership, and not necessarily data portability.

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Thailand Grants Virtual Bank Licenses to Krung Thai, AIS, SCB X, and KakaoBank Consortiums

Fintech News

Thailand’s Ministry of Finance, with the advice of the Bank of Thailand (BOT) , has announced the approval of three applicants to establish virtual banks in Thailand, following the conclusion of a rigorous review process carried out under the Notification of the Ministry of Finance dated 20 February 2024.

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AI x Payments: From Fraud Detection to Hyperpersonalised Checkout

Finextra

Real-Time Fraud Detection: Defence at Machine Speed Traditional fraud systems rely on static rules and after-the-fact analysis. Behavioural biometrics distinguish real users from bots or synthetic identities. Adapting instantly to changes in global sanctions or reporting rules. But fraud doesn’t wait, and neither can protection.

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Why the Smartest Fintechs Are Scaling with AI Agents – Not Headcount

Finextra

Crucially, these aren’t brittle rule-based bots that break when the environment changes. It’s now possible to build AI agents that navigate APIs, evolve through feedback, and reason across a live context map - not as brittle automations, but as strategic actors. The new wave of agents are adaptable. Please read our Privacy Policy.

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What Features Do Investors Expect in a Crypto Exchange MVP?

Finextra

Dummy orders that are clearly marked for testing A simple internal market-making bot to generate trades A working order book that reflects live pricing movements This helps demonstrate the exchange engine in action. Even in MVP mode, your exchange needs protection from spamming, bot overloads, and abusive API usage.

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AI Becomes the Banker: 21 Case Studies Transforming Digital Banking CX

Finextra

This helps banks stop bot-driven card testing (in which fraudsters rapidly guess card details) before fraud occurs. One notable 2024 rollout was Visa’s Account Attack Intelligence (VAAI) Score, which uses generative AI to detect and score the likelihood of card enumeration attacks in real time. Please read our Privacy Policy.

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